About The Position

The Business Banking Center Manager III leads a sales team serving small business and consumer clients, while acting as a key point of contact for clients. The manager trains and coaches the team and is responsible for achieving sales and service goals by providing a full range of business banking services, with an emphasis on deposit, treasury management, and loan products. The role includes demonstrating knowledge of installment loan options and providing a broad base of financial and credit services. The manager represents the Bank in the community, drives Work Perks Banking initiatives with business clients, and collaborates across the organization. The position calls for building strong relationships with clients and associates, motivating others, and working quickly, accurately, and efficiently within established guidelines. The manager may assist other departments as needed and is expected to treat others with respect and consideration. The role requires local driving during the business day, with possible out-of-area and overnight travel. Evening and weekend work may be requested for special program events. The position is eligible for a quarterly scorecard-based incentive plan and includes a benefits package.

Requirements

  • Associate’s degree or equivalent.
  • Five years of banking experience with external business development.
  • Valid driver’s license that is not a learner’s, restricted, or limited to commuting, and a driving history meeting Bank standards.
  • Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
  • Strong work ethic and attention to detail, with the ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.
  • Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

  • Bachelor’s degree or higher.
  • Treasury management sales experience.
  • Consumer lending background and business lending experience.
  • Bilingual language skills.
  • Driven and motivated self-starter.
  • Strong financial acumen and understanding of risk management.
  • Passion for proactive sales and prospecting new business.

Responsibilities

  • Train and coach a sales team pursuing small business and consumer clients.
  • Act as a key point of contact for clients and provide exceptional service to a diverse audience.
  • Lead the team in achieving defined sales and service goals.
  • Provide a full range of business banking services, emphasizing deposit, treasury management, and loan products.
  • Demonstrate knowledge of installment loan options and provide financial and credit services.
  • Represent the Bank in the community and drive Work Perks Banking initiatives with business clients.
  • Build and maintain relationships and collaborate across the organization.
  • Assist other departments as needed.
  • Treat clients and colleagues with respect and consideration.

Benefits

  • Insurance benefits.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
  • Quarterly scorecard-based incentive plan, with incentives based on performance against defined metrics.
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