Personal Banking - Relationship Banker II (VISTA)

NBH Bank•Dallas, TX

10d

About The Position

The Relationship Banker II provides client service and a broad base of financial services while building relationships with clients and business partners. The role includes understanding clients’ needs, explaining banking product options, and introducing clients to products, services, and digital solutions. Bankers use tablets, smartphones, laptops, and other technology to support client interactions. They may also assist other departments as needed and are expected to build rapport with clients and colleagues while treating others with respect. The position is presented as an opportunity to build a career in finance, with training and coaching during onboarding and on the job, and opportunities for advancement as performance is demonstrated. The role requires detailed work to be completed quickly, accurately, and efficiently within established guidelines and policies.

Requirements

High school diploma or equivalent.
If driving is required, a valid driver's license that is not a learner’s, restricted, or “to and from work” license, and a driving history meeting the Bank’s driver standards.

Nice To Haves

Bachelor’s degree or equivalent.
Previous banking, cash handling, or financial service experience.
At least 1 year of demonstrated successful sales experience.
Bilingual language skills.
A passionate and motivated self-starter.
Interest in educating clients about banking products and the bank’s available digital technologies.
Strong work ethic and ability to complete work accurately.
Ability to think logically, analyze situations, and make sound decisions.
Ability to handle multiple tasks simultaneously.
Ability to work with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

Build and maintain relationships with clients, business partners, and colleagues.
Communicate effectively and respond to the needs and concerns of others.
Provide exceptional client service to a diverse audience.
Develop relationships with business partners and clients.
Introduce clients to banking products, services, and digital solutions.
Demonstrate knowledge of banking product options and provide a broad base of financial services.
Complete detailed work quickly, correctly, and efficiently while following established guidelines and policies.
Assist other departments as needed.
Treat clients and fellow associates with respect and consideration.