Personal Banking - Relationship Banker I

NBH Bank • Greenwood Village, CO

12d

About The Position

The Relationship Banker I provides exceptional service to a diverse range of clients, builds and maintains relationships with clients and business partners, and introduces clients to banking products, services, and digital solutions. The role uses current technology, including tablets, smartphones, and laptops, and requires a strong knowledge of mortgage, business, and installment loan options, along with a broad base of financial and credit services. Relationship Bankers may also assist other departments as needed and are expected to build positive rapport with clients and fellow associates while treating others with respect and consideration.

This role is described as an opportunity to begin or build a career in finance. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. The position emphasizes effective communication, relationship-building, accurate and efficient detailed work, and following established guidelines and policies.

Requirements

• High school diploma or equivalent.
• Ability to build and maintain relationships and communicate effectively.
• Ability to handle detailed work accurately and efficiently within established guidelines.
• Ability to work with and follow established guidelines, structure, and policies.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• A passionate and motivated self-starter.
• Interest in educating clients about banking products and the bank’s digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.

Responsibilities

• Build and maintain relationships with clients and business partners.
• Communicate effectively and respond to others’ needs and concerns.
• Handle detailed work quickly, correctly, and efficiently within established guidelines.
• Help maintain guidelines, structure, and established policies.
• Provide exceptional client service to a diverse audience.
• Introduce clients to banking products, services, and digital solutions.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
• Assist other departments as needed.
• Build rapport with clients and fellow associates and treat others with respect and consideration.

Benefits

• Scorecard-based incentive plan, with incentives earned quarterly based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED