Personal Banking - Relationship Banker I

NBH Bank • Elizabeth, CO

3d

About The Position

The Relationship Banker I provides exceptional client service to a diverse audience and builds relationships with clients and business partners. The role introduces clients to banking products, services, and digital solutions, using technology such as tablets, smartphones, and laptops. The banker demonstrates knowledge of mortgage, business, and installment loan options and provides a broad range of financial and credit services. Relationship Bankers may also assist other departments as needed and are expected to build strong rapport with clients and fellow associates while treating others with respect and consideration.

The role involves detailed work that must be completed quickly, correctly, and efficiently within established guidelines. Bankers communicate effectively, respond to others’ needs and concerns, and help maintain established guidelines, structure, and policies. The company provides training and coaching during onboarding and on the job, with opportunities for advancement as performance is demonstrated.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Previous banking, cash handling, or financial services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• A motivated, self-starting approach.
• Interest in educating clients about banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts, including cash back and percentages.

Responsibilities

• Build and maintain relationships with others, including clients and business partners.
• Communicate effectively and respond to others’ needs and concerns.
• Complete detailed work quickly, correctly, and efficiently within established guidelines.
• Maintain established guidelines, structure, and policies.
• Provide exceptional client service to a diverse audience.
• Introduce clients to banking products, services, and digital solutions.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
• Assist other departments as needed.
• Build rapport with clients and associates and treat others with respect and consideration.

Benefits

• Insurance
• 401(k)
• Associate stock purchase program
• Paid time off
• Associate banking perks
• Eligibility to participate in a quarterly scorecard-based incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED