Personal Banking - Relationship Banker I

NBH Bank • Greenwood Village, CO

12d • $23 - $25

About The Position

The Relationship Banker I provides exceptional client service to a diverse audience by developing relationships with business partners and clients and introducing clients to bank products, services, and digital solutions. The role involves demonstrating knowledge of mortgage, business, and installment loan options and providing a broad base of financial and credit services. Relationship Bankers may assist other departments as needed and are expected to build rapport with clients and associates while treating others with respect and consideration.

This position is suited to someone building a career in finance. The Bank provides training and coaching during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. The role centers on relationship-building, effective communication, accurate and efficient detailed work, and adherence to established guidelines and policies.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.

Nice To Haves

• Previous banking, cash handling, or financial service experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients about banking products and the digital technologies available at the bank.

Responsibilities

• Build and maintain relationships with others, including business partners and clients.
• Communicate effectively and respond to others' needs and concerns.
• Perform detailed work quickly, correctly, and efficiently within established guidelines.
• Participate in maintaining guidelines, structure, and established policies.
• Provide exceptional client service to a diverse audience.
• Introduce clients to products, services, and digital solutions.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
• Assist other departments as needed.
• Build rapport with clients and fellow associates and treat others with respect and consideration.

Benefits

• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.
• Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED