Personal Banking - Relationship Banker I

NBH Bank • St. George, UT

2d

About The Position

The Relationship Banker I provides exceptional service to a diverse range of clients and helps them find appropriate banking products, services, and digital solutions. The role involves building relationships with clients and business partners, demonstrating knowledge of mortgage, business, and installment loan options, and providing a broad range of financial and credit services. Bankers use tablets, smartphones, laptops, and other technology to support client needs. They may also assist other departments as needed and are expected to build positive relationships with clients and colleagues while treating others with respect.

This position offers training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role requires attention to detail, clear communication, and the ability to work efficiently within established guidelines and policies. Scheduling is flexible as business needs allow, and overtime may be required when necessary, typically no more than 5%.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

• Previous banking, cash handling, or financial service experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Interest in educating clients about banking products and available digital technologies.

Responsibilities

• Build and maintain relationships with clients, business partners, and colleagues.
• Communicate effectively and respond to others’ needs and concerns.
• Complete detailed work quickly, correctly, and efficiently within established guidelines.
• Help maintain guidelines, structure, and established policies.
• Provide exceptional client service to a diverse audience.
• Introduce clients to banking products, services, and digital solutions.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
• Assist other departments as needed.
• Treat clients and fellow associates with respect and consideration.
• Work overtime when necessary, typically no more than 5%.

Benefits

• Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED