Personal Banking - Relationship Banker II (VISTA)

NBH Bank•Dallas, TX

11d

About The Position

The Relationship Banker II provides exceptional service to a diverse range of clients, develops relationships with clients and business partners, and introduces clients to banking products, services, and digital solutions. The role requires a strong knowledge of banking product options and the ability to provide a broad base of financial services. Bankers may assist other departments as needed and are expected to build rapport with clients and associates while treating others with respect and consideration. This position is suited to someone looking to build a career in finance. The company provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role uses tablets, smartphones, laptops, and other technology to serve clients. The position may require driving, for which a valid driver's license and a driving history meeting the Bank's standards are required. Associates may need to perform physical tasks such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead. Overtime may be necessary, typically no more than 5%, and scheduling is flexible as business needs allow. The role is eligible for a scorecard-based quarterly incentive plan and includes a benefits package.

Requirements

High school diploma or equivalent.
If driving is required, a valid driver's license that is not a learner's, restricted, or 'to and from work' license, and a driving history that meets the Bank's standards.
Ability to complete detailed work quickly, correctly, and efficiently within established guidelines.
Ability to communicate effectively and respond to others' needs and concerns.
Ability to work overtime to the extent necessary.
Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

Bachelor's degree or equivalent.
Previous banking, cash handling, or financial services experience.
At least one year of demonstrated successful sales experience.
Bilingual language skills.
Passionate and motivated self-starter.
Interest in educating clients about the Bank's banking products and digital technologies.
Strong work ethic and ability to complete work accurately.
Logical thinking skills to analyze situations and make sound decisions.
Ability to handle multiple tasks simultaneously.
Ability to work with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

Build and maintain relationships with clients, business partners, and colleagues.
Communicate effectively and respond to the needs and concerns of others.
Complete detailed work quickly, correctly, and efficiently within established guidelines.
Help maintain established guidelines, structure, and policies.
Provide exceptional client service to a diverse audience.
Develop relationships with business partners and clients.
Introduce clients to banking products, services, and digital solutions.
Demonstrate knowledge of banking product options and provide a broad base of financial services.
Assist other departments as needed.
Build rapport with clients and fellow associates, treating others with respect and consideration.