About The Position

The Business Banking Center Manager III leads a business banking center and its sales team, providing exceptional service to a diverse client base. The role includes training and coaching the team to pursue small business and consumer clients, serving as a key point of contact for clients, and helping the team meet defined sales and service goals. The manager provides a full range of business banking services, with an emphasis on deposit, treasury management, and loan products, and demonstrates knowledge of installment loan options and financial and credit services. The position involves building and maintaining relationships, motivating and persuading others, working collaboratively across the organization, and operating quickly and accurately within established guidelines. The manager represents the bank in the community, drives Work Perks Banking initiatives with business clients, and assists other departments as needed. The role also requires a valid driver's license and driving history that meets the Bank's standards. Travel is primarily local during the business day, with some out-of-area and overnight travel possible. Evening and weekend work may be requested for special program events.

Requirements

  • Associate's degree or equivalent.
  • Five years of banking experience with external business development.
  • Valid driver's license that is not a learner's, restricted, or to-and-from-work license.
  • Driving history that meets the Bank's driver standards, verified through a Motor Vehicle Report.

Nice To Haves

  • Bachelor's degree or higher.
  • Treasury management sales experience.
  • Consumer lending background and business lending experience.
  • Bilingual language skills.
  • Driven and motivated self-starter.
  • Strong financial acumen and understanding of risk management.
  • Passion for proactive sales and prospecting new business.
  • Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
  • Strong work ethic, attention to detail, and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

  • Train and coach a sales team pursuing small business and consumer clients.
  • Act as a key point of contact for clients and provide exceptional service.
  • Lead the team in achieving defined sales and service goals.
  • Provide business banking services, emphasizing deposit, treasury management, and loan products.
  • Demonstrate knowledge of installment loan options and provide a broad base of financial and credit services.
  • Represent the bank in the community and drive Work Perks Banking initiatives with business clients.
  • Build and maintain relationships and collaborate within the organization.
  • Assist other departments as needed.
  • Drive as required for the position.

Benefits

  • Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.
  • Insurance.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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