Personal Banking - Banking Center Manager (TXV)

NBH Bank•Dallas, TX

10d

About The Position

The Banking Center Manager leads a banking center and its sales team, serving as a key point of contact for clients and providing exceptional service to a diverse audience. The role includes training and coaching the team to pursue small business and consumer clients, and achieving sales and service goals by providing business banking services with an emphasis on deposits, treasury management, and digital solutions. The manager demonstrates knowledge of deposit products and services, represents the Bank in the community, and drives banking center initiatives with business clients. The position also involves collaboration across the organization, supporting other departments as needed, building strong relationships with clients and associates, and maintaining compliance with applicable regulations, policies, procedures, safety, and operating guidelines, including BSA and OFAC requirements. The role requires external business development and driving. Local travel during the business day is primary, though occasional out-of-area and overnight travel may be expected. Evening and weekend work may be requested for special program events. The position offers onboarding training and coaching, with potential advancement opportunities. It is eligible for a quarterly scorecard-based incentive plan, in addition to the Bank's benefits package.

Requirements

Associate degree or equivalent; equivalent experience is considered.
At least 1 year of banking experience with external business development.
Valid driver's license that is not a learner’s, restricted, or “to and from work” license, and a driving history meeting the Bank’s driver standards.
Ability to work collaboratively, motivate and persuade others, and perform accurately and efficiently at a fast pace within established guidelines.
Strong financial acumen and understanding of risk management.
Effective written, verbal, and interpersonal communication skills, including the ability to communicate effectively with internal and external clients.
Strong work ethic, attention to detail, and ability to complete work accurately.
Ability to analyze situations, think logically, and make sound decisions.
Ability to handle multiple tasks simultaneously and work with multiple computer and software systems.
Ability to calculate figures and amounts, such as cash back and percentages.
Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

Bachelor’s degree or higher.
Treasury Management sales experience.
Bilingual language skills.
Driven and motivated self-starter.
Passion for proactive sales and prospecting new business.

Responsibilities

Work cooperatively with others and build and maintain relationships.
Collaborate within the organization and motivate others.
Train and coach a sales team pursuing small business and consumer clients.
Serve as a key point of contact for clients and provide exceptional service.
Lead the team in achieving sales and service goals through business banking services, with emphasis on deposit, treasury management, and digital solutions.
Demonstrate strong knowledge of deposit products and services.
Participate in and represent the Bank in the community, driving banking center initiatives with business clients.
Assist other departments as needed and build rapport with clients and associates, treating others with respect and consideration.
Maintain current knowledge of and comply with applicable regulations, bank policies, procedures, safety, and operating guidelines, including BSA and OFAC requirements.
Travel locally during the business day and, as needed, out of the area or overnight.
Work evenings and weekends when requested for special program events.