Personal Banking - Banking Center Manager (BOJH)

Bank of Jackson Hole•Alpine, WY
•Onsite

About The Position

The Banking Center Manager oversees a banking center and its team, building relationships with clients and associates while delivering business and consumer banking services. The role includes training and coaching a sales team, serving as a key client contact, and helping the team meet sales and service goals. The manager provides a range of business banking services, with an emphasis on deposit, treasury management, and loan products, and demonstrates knowledge of mortgage, business, and installment loan options. The role also represents the bank in the community, leads banking center initiatives with business clients, and assists other departments as needed. The position involves working collaboratively, motivating others, and completing work quickly, correctly, and efficiently within established guidelines. Driving is required, with primarily local travel during the business day; occasional out-of-area and overnight travel may be expected. Evening or weekend work may be requested for special program events.

Requirements

  • Associate degree or equivalent.
  • At least 1 year of banking experience with external business development.
  • Register and obtain licensing in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act and the bank's compliance policies, including acceptable background investigation results.
  • Valid driver's license that is not a learner's, restricted, or work-only license, and a driving history that meets the bank's standards; verified through a Motor Vehicle Report.
  • Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
  • Strong work ethic and attention to detail, with the ability to complete work accurately.
  • Ability to analyze situations logically and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.
  • Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

  • Bachelor's degree or higher.
  • Treasury Management sales experience.
  • Consumer lending background and business lending experience.
  • Bilingual language skills.
  • Driven and motivated self-starter.
  • Strong financial acumen and understanding of risk management.
  • Interest in proactive sales and prospecting for new business.

Responsibilities

  • Work cooperatively with colleagues and build and maintain relationships.
  • Collaborate across the organization and motivate team members.
  • Train and coach a sales team pursuing small business and consumer clients.
  • Serve as a key point of contact for clients and provide exceptional service to a diverse audience.
  • Lead the team in achieving defined sales and service goals.
  • Provide business banking services, particularly deposit, treasury management, and loan products.
  • Demonstrate knowledge of mortgage, business, and installment loan options and financial and credit services.
  • Participate in and represent the bank in the community, including driving banking center initiatives with business clients.
  • Assist other departments as needed.
  • Treat clients and associates with respect and consideration.
  • Travel locally during the business day and, as needed, travel out of the area or overnight.
  • Work evenings and weekends when requested for special program events.

Benefits

  • Insurance benefits.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
  • Quarterly scorecard-based incentive plan, with earnings based on performance against defined metrics.
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