Business Banking Relationship Manager III (Dallas)

Fifth Third Bank • Dallas, TX

3d • Onsite

About The Position

Responsible for business development, relationship management, and client experience for companies with annual gross sales of $0–10 million. Proactively consults with business owners to help them achieve financial goals by providing financial solutions for personal and business needs. Serves as a trusted advisor and collaborates with product and retail partners using the One Bank Sales Cycle to understand clients’ holistic needs, identify opportunities, and provide tailored solutions, including loans, deposits, treasury management, and other applicable banking services. Acts as a producing leader by coaching and mentoring Relationship Managers and represents the Sales Manager as needed.

The role is accountable for risk and is expected to exchange ideas and opinions openly, elevate concerns, and follow bank policies and procedures. It is responsible for acting in customers’ and colleagues’ best interests and delivering a positive customer experience while identifying, assessing, managing, monitoring, and reporting risks within the Bank’s risk appetite.

The position develops and manages business relationships, grows revenue through suitable products and services, coordinates client-facing activities and credit support, and monitors client financial performance and credit exposure. It also provides coaching and guidance to Relationship Managers I and II in conjunction with the Regional Sales Manager or in addition to that manager.

Requirements

• Bachelor’s degree or equivalent work experience.
• Formalized credit training or equivalent credit risk experience.
• Proven ability to build new and existing client business and provide a positive client experience.
• Strong business acumen, including detailed analysis, financial statement review, and knowledge of advanced accounting principles.
• Extensive knowledge of credit and non-credit products.
• Knowledge of commercial and Treasury Management services, alternative lending, and financial options.
• Ability to assess client needs, profitability drivers, and corporate and personal life-cycle needs to optimize financial solutions.
• Effective problem-solving and analytical skills, including the ability to handle and prioritize multiple tasks.
• Strong verbal and written communication skills, particularly in face-to-face negotiations and group presentations.
• Ability to promote high-performing work groups through personal actions and leadership influence, and to work in a team-based sales environment.
• Proficiency in Microsoft Office software.
• Ability to travel regionally and/or locally.

Nice To Haves

• At least 5 years of sales experience.
• At least 5 years managing business banking or commercial relationships.
• Underwriting experience.
• Familiarity with prospecting and CRM sales tools.

Responsibilities

• Develop qualified client prospects in the defined segment using referral sources, existing clients, and centers of influence.
• Work with product partners to analyze, evaluate, and develop tailored relationship strategies for clients and prospects.
• Participate in community and industry forums, conferences, and meetings to expand relationship networks and referral sources and stay informed about trends, practices, services, and the competitive landscape.
• Retain and grow long-term, profitable lead client relationships.
• Cross-sell applicable Fifth Third products and services to existing business customers and their owners or senior management, with the goal of becoming their lead or primary bank.
• Plan and conduct relationship strategy and review meetings with product partners.
• Coordinate client-facing activities, including credit support and work with other product partners.
• Conduct pre-call planning, use the One Bank Consultative Sales approach, and complete timely post-call follow-up.
• Use the Bank’s CRM system to track client activity, maintain call reports, and manage the pipeline.
• Partner with Portfolio Managers and Credit Officers on credit requests and follow established Portfolio Management guidelines.
• Meet credit standards and metrics related to asset quality, credit administration, and RAROC.
• Monitor customer financial performance, condition, and industry trends to ensure credit exposure remains at acceptable risk and is appropriately priced.
• Complete administrative responsibilities in a timely manner.
• Coach, lead, and guide Relationship Managers I and II in conjunction with or in addition to the Regional Sales Manager.
• Represent the Sales Manager as needed.
• Identify, assess, manage, monitor, and report risks while operating within the Bank’s risk appetite.

Benefits

• Comprehensive benefits supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level