Business Banker (LO) - Six Forks,NC

Wells Fargo•Raleigh, NC

4d•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in the branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. It delivers a branded, client-centric experience and positions the bank as a trusted partner. The Business Banker learns each client’s goals, operations, and financial needs, then recommends suitable financial solutions and digital services. The role offers business accounts, credit, treasury services, and digital tools; develops referral relationships with external and internal partners; and works with Relationship Managers and Lending Officers on complex structures. The position has customer contact and may assess needs and refer customers interested in dwelling-secured products to a SAFE team member, but does not take applications for or offer or negotiate terms of dwelling-secured transactions. The position requires Loan Originator registration at employment and compliance with applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies. Candidates must meet relevant financial responsibility, character, financial fitness, and criminal background standards and ongoing regulatory requirements. Visa sponsorship is not available.

Requirements

At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work experience, training, military experience, education, or a combination.
Must register as a Loan Originator at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements.
Must meet applicable financial responsibility, character, general financial fitness, criminal background, and ongoing regulatory standards.

Nice To Haves

At least 2 years of in-branch business banking experience.
At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
Experience using business acumen to provide financial-services consultation to business customers.
Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
High motivation and ability to meet team objectives while maintaining individual performance.
Ability to manage expectations and follow up with customers and Wells Fargo partners.
Customer-service focus and experience handling complex transactions across multiple systems.
Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
Ability to educate customers about technology and the value of mobile banking options.
Ability to interact with customers and employees with integrity and professionalism.
Experience mentoring and peer-coaching others.

Responsibilities

Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
Deliver a branded, client-centric experience that drives growth and positions the bank as a trusted partner.
Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to make tailored recommendations.
Analyze clients’ operations, goals, priorities, and financial needs to provide suitable recommendations while following policies and procedures.
Offer business accounts, credit, treasury services, and digital tools as a trusted advisor.
Prospect and network with external and internal partners to generate high-quality referrals and grow the small-business customer base.
Collaborate with internal banking channels to support business owners and gain the full client relationship.
Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member without taking an application or offering or negotiating transaction terms.
Follow applicable risk, compliance, and regulatory requirements and escalate and remediate issues as appropriate.