Business Banker (LO) - Six Forks,NC

Wells Fargo Bank•Raleigh, NC
•Onsite

About The Position

Wells Fargo is seeking a Business Banker (LO) in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in its branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The banker provides a branded, client-centric experience and positions Wells Fargo as a trusted partner. The Business Banker learns clients’ goals, operations, and financial needs and recommends tailored financial solutions. The role offers business accounts, credit, treasury services, and digital tools, and works with internal partners, Relationship Managers, and Lending Officers to support clients and address complex structures in accordance with underwriting policies and risk guidelines. The position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member, but does not involve taking applications or offering or negotiating terms for dwelling-secured transactions. This position requires Loan Originator registration at the time of employment. Wells Fargo initiates the registration process after the employee’s start date. Candidates must meet applicable Consumer Financial Protection Bureau qualification standards, including financial responsibility, character, general financial fitness, and criminal background standards, and must satisfy ongoing regulatory requirements. The role is not eligible for visa sponsorship.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • Must obtain Loan Originator registration at the time of employment and meet applicable regulatory qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.
  • Must provide accurate information and supporting documentation for lawful employment and education verification.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience using business acumen to provide financial services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • High motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and follow up with customers and Wells Fargo partners.
  • Customer-service focus and experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Experience mentoring and peer-coaching others.

Responsibilities

  • Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, across onboarding, relationship development, and new-client acquisition.
  • Deliver a branded, client-centric experience that builds trust and supports business growth.
  • Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to provide tailored recommendations.
  • Analyze clients’ operations, priorities, goals, and financial needs to recommend appropriate solutions while following policies and procedures.
  • Advise business clients on products and services, including business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
  • Collaborate with internal banking channels to support business owners and develop the broader client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
  • Follow applicable risk, compliance, and regulatory requirements; monitor, identify, escalate, and remediate issues as appropriate.
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