Business analyst, Business strategies

Desjardins•Aurora, CO

About The Position

The Business Analyst, Business Strategies, delivers value to members and clients by taking ownership of initiatives that optimize practices or drive growth in the Direct Insurance, Commercial Lines Division. The role manages mandates from defining needs through integrating changes into operations and requires a broad understanding of the field. The analyst is part of the C-Lean Agile Squad, which drives continuous improvement within the sector.

Requirements

  • Bachelor's degree in a related field; other combinations of relevant education and experience may be considered.
  • At least two years of relevant experience in continuous improvement, process optimization, operational efficiency, or business analysis.
  • Advanced English proficiency, due to the nature of the work, tools used, and interactions with English-speaking partners, members, and clients.

Nice To Haves

  • Knowledge of property and casualty insurance commercial lines.
  • Experience as a Business Analyst.
  • Knowledge of French is required for positions in Quebec.
  • Knowledge of Lean Six Sigma and continuous improvement methodologies.
  • Knowledge of an agile and matrixed environment.
  • Action oriented, Ambiguity, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Stakeholders.

Responsibilities

  • Analyze the business needs and processes of members, clients, and employees who interact with them; identify issues and root causes.
  • Map and document business processes and identify improvement and optimization opportunities aligned with business needs.
  • Conduct analyses to support business recommendations and improvement opportunities, and document findings.
  • Identify, recommend, and design business solutions while assessing organizational impacts.
  • Coordinate and oversee business analysis deliverables for initiatives, including impact assessments.
  • Collaborate with the business integration (landing) team to define and execute change management activities that maximize business value.
  • Participate in Agile ceremonies and contribute to optimizing solutions and the broader ecosystem.

Benefits

  • Competitive salary and annual bonus.
  • Four weeks of flexible vacation starting in the first year.
  • Defined benefit pension plan that provides predictable, stable income throughout retirement.
  • Group insurance including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment.
  • Benefits apply based on eligibility criteria.
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