Business Analysis, Charles River Development, Vice President

State Street•Burlington, MA
•$120,000 - $202,500

About The Position

Charles River Development (CRD), part of State Street, develops investment management technology. The Middle Office team is hiring a Senior Business Analyst to work with clients, development teams, product management, implementation, and support to improve the client experience, product capabilities, and strategic position of the CRD Investment Management System. The Senior Business Analyst will become a product expert and help ensure that CRD software supports trading and front-office workflows. In consultation with financial industry clients and internal product teams, the role applies business and technical knowledge to improve product performance and competitive advantages. Work includes enhancing product onboarding and conversion, designing and developing automation to streamline data readiness, and participating throughout the software development lifecycle as a member of a feature-focused product development team. The role requires familiarity with financial and technical concepts and the ability to deliver against project requirements. It includes gathering and translating customer needs into product specifications, partnering with development to refine features, planning and performing validation, supporting client beta testing and training, and contributing to Agile delivery using CRD’s Scrum methodology.

Requirements

  • 10+ years of software development lifecycle experience; Agile methodology experience is preferred.
  • Strong communication and interpersonal skills, including negotiation skills.
  • Advanced writing skills, including the ability to abstract and summarize highly detailed information.
  • Strong analytical skills, including the ability to reconcile conflicting data.
  • Ability to translate customer business needs into application requirements.
  • Strong technical background.
  • Experience with middle-office investment management functions.
  • Demonstrated planning and scheduling skills.
  • Interest in and experience or curiosity about financial markets, trading, and instrument lifecycles.
  • Demonstrated ability to translate business requirements into comprehensive functional and technical product specification documents.
  • Strong written and verbal communication skills and great attention to detail.
  • BS degree in Computer Science, Engineering, Mathematics, Physics, or Business with an MIS background.

Nice To Haves

  • Experience with Agile methodologies.
  • Knowledge of one or more CRD functional financial areas is strongly desired.
  • MS or MBA degree is strongly preferred.

Responsibilities

  • Apply detailed knowledge of business requirements and workflows to assist in product development.
  • Research and produce business and technical requirements documents.
  • Provide product expertise to internal parties to help ensure the product meets customer expectations.
  • Work directly with customers and product management to gather requirements and develop feature specifications, participating in all aspects of the software product lifecycle.
  • Partner with development to develop, implement, and refine features.
  • Plan and schedule validation tasks; perform hands-on manual testing; and develop verification plans and processes.
  • Provide feedback on product performance.
  • Review documentation for accuracy and completeness.
  • Provide client beta-testing support and train personnel on capabilities of new product releases.
  • Assist with management of project schedules and deliverables.
  • Assist implementation and support teams in resolving escalated client issues.
  • Participate in the Agile software development process, including daily standups, sprint planning, backlog grooming, and retrospectives, in accordance with CRD Scrum Methodology.
  • Participate in group testing activities as needed.
  • Contribute to product onboarding and conversion enhancements and develop automation to streamline data readiness.

Benefits

  • 401(k) retirement savings plan with company match.
  • Basic life, medical, dental, vision, long-term disability, and optional additional insurance coverage.
  • Paid time off, including vacation, sick leave, short-term disability, and leave for family care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exceptions.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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