Business Administration Manager
About The Position
Richline Group is seeking a Business Administration Manager to serve as the operational and commercial hub connecting Sales, Finance, Operations, Supply Chain, and Legal teams. The role focuses on contract administration, commercial operations, cross-functional project management, process improvement, and business risk mitigation. The manager oversees commercial contract and proprietary asset administration, including tracking and renewal filings for patents, copyrights, trademarks, and trade secrets. The role also administers consignment agreements, coordinates inventory reconciliations and compliance monitoring, and provides commercial guidance for strategic decisions, bids, and customer negotiations. The position works with internal stakeholders and external legal counsel to maintain contractual integrity, improve workflows, and support operational and commercial objectives. Richline Group, a Berkshire Hathaway company, is a global precious metals, jewelry, and related-products company whose business units serve customers worldwide through manufacturing, distribution, and sourcing solutions. The company states a commitment to operational excellence, responsible sourcing, and long-term customer partnerships.
Requirements
- Bachelor’s degree in business administration, legal studies, finance, supply chain, or a related field.
- At least 5 years of progressive experience in business operations or business administration.
- Demonstrated experience with commercial contracts, sales, and consignment agreements.
- Working knowledge of asset administration, including trademarks, patent lifecycle tracking, licensing, and NDAs.
- Ability to travel as needed to remote offices, customer sites, and other business locations.
Nice To Haves
- Advanced Microsoft Excel skills, including Power Query, Pivot Tables, complex formulas, and financial modeling.
- Microsoft Power BI experience for dashboard development and business analytics.
- Experience with Microsoft Dynamics 365, SAP, Oracle ERP, or similar ERP systems.
- Experience with Salesforce CRM or comparable customer relationship management platforms.
- Experience with Microsoft SharePoint and Microsoft Teams for document management and collaboration.
- Proficiency with Microsoft PowerPoint and Word for executive presentations and contract documentation.
- Master’s degree (MBA), Paralegal Certificate, or Certified Commercial Contracts Manager (CCCM/IACCM) credential.
- Proven track record negotiating vendor or customer contract terms and renewals.
- Advanced financial modeling and inventory reconciliation capability in Excel.
- Exceptional communication and influence across executive, legal, and operational counterparts.
Responsibilities
- Serve as the primary operational liaison between Sales, Operations, Finance, Supply Chain, and Legal to ensure contractual integrity and lifecycle execution.
- Administer, track, maintain, and coordinate renewal filings for the company's patents, copyrights, trademarks, trade secrets, and other proprietary assets.
- Review, manage, and track commercial documents, including NDAs, MSAs, contracts, and SOWs.
- Partner with Finance and Sales to track active contract terms, pricing parameters, delivery commitments, and specialized conditions.
- Standardize contract administration workflows and maintain an accessible, audit-ready repository of commercial obligations and milestones.
- Coordinate with external legal counsel and patent and trademark agents on docketing schedules, filing deadlines, evidentiary support, and documentation requests.
- Identify commercial and contractual risks in sales proposals and vendor arrangements and propose mitigation strategies.
- Oversee consignment agreement administration, including terms compliance, renewal negotiations, and contract amendments.
- Coordinate routine inventory reconciliations with Operations, Supply Chain, and Finance to ensure physical-to-book accuracy, mitigate shrinkage, and resolve discrepancies.
- Monitor customer compliance with minimum turnover thresholds, settlement cycles, payment remittances, and audit rights.
- Provide commercial and contractual guidance for business decisions, bids, and high-value customer negotiations.
- Collaborate with Finance, Operations, Procurement, Supply Chain, and external legal counsel to optimize deal structures, margins, and operational feasibility.
- Establish approval matrices, standard operating procedures, and compliance checklists to drive continuous operational improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
