Business Account Executive

Astound Broadband • San Antonio, TX

1d

About The Position

The Business Account Executive develops positive relationships within assigned communities and creates territory strategies to acquire new business. This is an outside, door-to-door sales role promoting Astound business services—including Fiber Internet, Voice, Hosted Voice, and related products—to business accounts in assigned geographic areas. The role is expected to meet or exceed monthly quotas for new small-business customers and individual performance requirements.

The Account Executive manages and tracks daily sales activity, maintains a sales funnel, and follows up on customer work orders in a timely manner. The role requires accurate and timely paperwork, professional customer interactions, and the ability to explain Astound’s systems, prices, channels, services, packages, and promotional offers. The position also builds local relationships and brand awareness through activities such as engaging with chambers of commerce and attending trade fairs.

The work involves frequent driving, walking, bending, and reaching, with occasional exposure to inclement weather and occasional to frequent exposure to uneven surfaces, hills, stairs, and heights. The role also involves periodic use of standard office equipment and frequent repetitive wrist, hand, or finger movements, as well as frequent lifting and carrying of sales materials weighing up to 20 pounds. A valid driver’s license and satisfactory driving record are required.

Astound describes itself as a provider of internet, WiFi, mobile, and TV services, as well as fiber infrastructure and internet solutions for businesses. The company highlights personalized training, coaching, a supportive work environment, and an inclusive workplace.

Requirements

• High school diploma or equivalent.
• A valid driver’s license and satisfactory driving record.
• Strong oral and written communication skills.
• Ability to work within Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to work independently with minimal supervision.
• Excellent attention to detail and follow-through skills.
• Strong discretion when working with confidential information.
• Ability to work a flexible schedule, including some nights and weekends.
• Strong organization skills, with attention to detail and accuracy.
• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.
• Ability to work in a standard office environment; the posting states there are no hazardous or disagreeable work conditions.
• Ability to frequently perform repetitive wrist, hand, and/or finger motions.
• Ability to frequently lift and carry up to 20 pounds of sales materials.
• Ability to drive and perform frequent walking, bending, and reaching; the role may include exposure to inclement weather and uneven surfaces, hills, stairs, and heights.

Nice To Haves

• One to two years of practical, hands-on experience canvassing or cold-calling small- and medium-sized business customers is strongly preferred.
• A hunter mentality and comfort with in-person, door-to-door selling of Astound services.

Responsibilities

• Develop positive relationships in assigned communities and create territory strategies to acquire new business.
• Sell Astound business services, including Fiber Internet, Voice, Hosted Voice, and related products, through outside door-to-door sales to business accounts in assigned geographic areas.
• Meet individual performance requirements and meet or exceed monthly quotas for new small-business customers.
• Manage and self-track daily sales activity and report it to the Regional Sales Manager.
• Manage the sales funnel and daily, weekly, and monthly customer work orders to ensure timely follow-up.
• Ensure all required paperwork is legible, complete, and submitted promptly.
• Represent Astound and its products professionally, maintain a customer focus, and show respect to internal and external customers.
• Understand and effectively communicate systems’ prices, channels, services, and packages to potential customers.
• Build relationships with local chambers of commerce and attend trade fairs to increase brand awareness and generate opportunities.
• Perform other duties as assigned.

Benefits

• 401(k) retirement plan with employer match.
• Medical, dental, vision, life, and short-term disability insurance options.
• Paid time off/vacation starting at 80 hours per year, increasing with tenure.
• 40 hours of floating holiday per year.
• Seven paid holidays per year.
• Paid sick leave, with hours varying by state and/or local law.
• Tuition reimbursement program.
• Employee discount program.
• Bonus and commission opportunities, with targeted commissions at full attainment of $21,600 annually.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED