Business Account Executive, SMB Direct Sales (Outside Sales)

Comcast • Schaumburg, IL

4d • Onsite

About The Position

The Business Account Executive is responsible for selling integrated communication solutions to small- and medium-sized businesses. The role develops relationships with individual businesses and the community, positions the Comcast brand as part of the sales strategy, and represents Comcast Business Services in the marketplace. The position is located in Schaumburg, Illinois, and involves regular customer meetings outside the office.

The role focuses on prospecting for new business, presenting Comcast products and services, selling bundled solutions, achieving sales targets, and retaining customers through strong customer service and follow-up. The successful candidate stays informed about competitors and emerging technologies, builds local partnerships, and works with internal teams to meet customer expectations. The role requires regular, punctual attendance and may involve nights, weekends, variable schedules, and overtime.

Requirements

• 0–2 years of relevant work experience.
• Strong verbal and written communication skills.
• Ability to present, persuade, and negotiate.
• Skills in adaptability, critical thinking, problem solving, customer focus, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.

Nice To Haves

• Bachelor's degree; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote and sell bundled products to provide optimal customer solutions.
• Work toward exceeding departmental, financial, and unit sales targets, including mobile and data targets.
• Stay informed about competitors and emerging technologies to position Comcast Business Services effectively.
• Generate leads through cold calling, canvassing, customer referrals, and partner relationships.
• Develop the sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and providing a superior customer experience.
• Build customer relationships to support retention and coordinate with internal teams to meet service levels and customer expectations.
• Prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use effective presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Commission opportunity for most sales positions, subject to the applicable plan.
• Benefits for eligible employees, with support for physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level