Budtender - Madison

Mint Cannabis•Madison, FL

About The Position

The Budtender delivers an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. The role supports the dispensary’s day-to-day operations by assisting guests, processing transactions, maintaining compliance with Florida cannabis regulations, and contributing to a welcoming, efficient, professional retail environment. The position reports to the Store Manager and has no supervisory responsibilities. Success is measured by month-over-month improvement in personal average order value (AOV), units per transaction (UPT), and average daily sales.

Requirements

  • At least 6 months of experience in the cannabis industry.
  • Cash handling experience.
  • Customer service experience.
  • Must be 21 or older.

Nice To Haves

  • Cannabis product knowledge.

Responsibilities

  • Greet customers, listen to their needs, and make personalized recommendations.
  • Explain differences between cannabis types, such as flower, edibles, and concentrates, and how to use them safely.
  • Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
  • Assist with daily cleaning, stock shelves, and maintain accurate product inventory.
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