Brow Waxing Expert

Ulta Beauty, Inc. • Las Vegas, NV

3d • Onsite

About The Position

The Brow Waxing Expert, also called the Arch Expert, represents the Benefit brand at Ulta Beauty by engaging guests, understanding their needs, helping them select and purchase merchandise, and performing short beauty services such as eyebrow and facial waxing and tinting. The role supports the Experience Manager through sales and service performance, guest service, and compliance with operating procedures and standards.

The position includes providing makeup applications, skincare analysis, product demonstrations, and Brow Bar services; building guest relationships and an active clientele; supporting brand events and promotions; and maintaining the Brow Bar and assigned areas. The expert participates in ongoing brand and company training, collaborates with store teams, and follows safety, sanitation, hygiene, and state board requirements. An active cosmetology or esthetics license is required where applicable by law.

Requirements

• Cosmetology or esthetics license where required by state law.
• Proficiency with equipment needed to perform technical work.
• Demonstrated competency in sales, products, and services.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong communication skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma.
• Experience in makeup application, eyebrow and facial waxing, tweezing, and eyebrow tinting.

Responsibilities

• Meet or exceed Benefit brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Greet and engage guests, personalize service, and recommend complementary products, samples, and services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Perform Brow Bar services including eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading, in accordance with company policies and procedures.
• Use the appointment book or system to schedule initial and return services and events.
• Meet average sales-per-labor-hour and sales-to-service-ratio goals.
• Stay informed about industry trends, products, and services and communicate relevant product knowledge to guests.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Participate in Benefit and Ulta Beauty training, team meetings, and brand and category education.
• Build and maintain guest relationships and an active clientele portfolio for Benefit services.
• Maintain relationships with Benefit brand partners through training, in-store events, and promotions.
• Partner with Prestige consultants and salon professionals to promote teamwork and customer service.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests on the salesfloor.
• Collaborate with managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
• Follow safety, sanitation, and hygiene procedures before, during, and after services.
• Follow the Ulta Beauty and Benefit brand dress code and wear brand assets as directed.
• Keep the Brow Bar and assigned areas replenished, signed, faced, and supplied with hygienically maintained testers.
• Communicate supply needs to store management and brand representatives in a timely manner.
• Maintain cleanliness and operational standards in the Brow Bar and assigned areas, which may include the salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using brand and company technology and practices.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Attend brand-sponsored trainings.

Benefits

• Eligible full-time associates may receive paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible part-time associates may receive dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED