Brow & Beauty Expert (Licensed Aesthetician or Cosmetologist)

Benefit Cosmetics•Chicago, IL

6d•Onsite

About The Position

The Brow & Beauty Expert (BBE) delivers beauty services and sales while ensuring client satisfaction and maintaining an organized boutique or brow bar. The role contributes to the brand’s image and reputation and provides exceptional, personalized client experiences while supporting business performance. The BBE performs Benefit services, including waxing, tinting, and laminations, in accordance with Benefit standards, techniques, and state board guidelines. The position promotes and sells products, recommends personalized options, handles client transactions, works toward sales goals, and supports events and client retention. The BBE also contributes to a collaborative and inclusive team environment, follows company policies and merchandising guidance, and keeps the boutique clean and inviting. The work involves testing and applying products to skin, physical contact with clients, using a computer and MPOS, working in a fragrance-filled environment, and standing, walking, and bending for extended periods. The employee may need to lift up to 50 pounds. Work-hour flexibility is required, including nights, weekends, and some holidays as needed. The target pay range is $18.00–$22.13 per hour. The position is eligible for a sales incentive bonus and/or commission, and benefits including health, dental, and vision plans; a 401(k) with employer matching; paid time off programs; employee discounts and perks; life and disability insurance; and flexible spending accounts.

Requirements

Maintain compliance with state board regulations.
Hold and display a valid state-issued aesthetician or cosmetologist license for the work state.
Be responsible for fees, additional training, and renewals required to maintain the license.
Provide proof of insurance, a current and valid driver’s license, and reliable transportation.
Be authorized to work in the U.S. and successfully complete the E-Verify process.
Have flexibility to work nights, weekends, and some holidays as needed to meet store requirements.
Have client focus and customer relationship development skills.
Have inventory management, time management, and attention-to-detail skills.
Have strong verbal communication skills and the ability to work independently.
Have basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or similar.
Be able to test and apply products to skin, lift up to 50 pounds, stand and walk continuously for at least 8 hours, and bend the neck, arms, torso, and legs continuously for at least 8 hours.
Be able to work in a fragrance-filled environment and have physical contact with clients.
Be able to use a computer and MPOS for client transactions.

Responsibilities

Perform Benefit services, including waxing, tinting, laminations, and other services on the service menu, following Benefit standards and techniques and state board guidelines for hygiene, consultations, and aftercare.
Promote and sell Benefit products by demonstrating product knowledge and making personalized recommendations.
Facilitate smooth and accurate client transactions.
Achieve daily, weekly, monthly, and annual product and service sales goals.
Drive events and brand animations to generate business and improve client loyalty.
Provide a memorable, personalized client experience and build relationships that encourage repeat visits, rebooking, and follow-ups.
Address and resolve client concerns or issues promptly and professionally.
Foster a positive, collaborative, innovative, engaged, diverse, and inclusive work environment.
Represent Benefit Cosmetics and communicate the brand’s heritage and values through storytelling.
Support action plans and merchandising guidelines.
Follow Benefit Cosmetics and US Boutiques policies and procedures.
Keep the boutique clean, organized, well-maintained, and visually inviting.