Brow & Beauty Expert (Licensed Aesthetician or Cosmetologist)

Benefit Cosmetics•Newport Beach, CA

5d•$19 - $25•Onsite

About The Position

The Brow & Beauty Expert (BBE) delivers beauty services and sales, ensures client satisfaction, and maintains an organized boutique or brow bar and collaborative team environment. The role supports Benefit Cosmetics’ brand image and reputation while providing exceptional, personalized client experiences and contributing to business performance. The BBE performs services such as waxing, tinting, and laminations in accordance with Benefit standards, techniques, and applicable State Board guidelines. The role also promotes and sells products, recommends personalized solutions, processes client transactions, meets sales goals, supports events and merchandising, and builds client loyalty through relationship development, rebooking, and follow-ups. The BBE helps keep the boutique clean and inviting and follows company policies and procedures. The position requires maintaining a valid state-issued aesthetician or cosmetologist license, proof of insurance, a valid driver’s license, and reliable transportation. The employee must be authorized to work in the U.S. and complete E-Verify. Work may require nights, weekends, and some holidays, as needed by the store. Physical demands include standing and walking for at least eight hours, continuous bending, lifting up to 50 pounds, testing and applying products to skin, working in a fragrance-filled environment, and physical contact with clients. The role also uses a computer and MPOS for client transactions. The target pay range is $19.00–$25.38 per hour. The position may earn a sales incentive bonus and/or commission. Benefits include health, dental, and vision plans; a 401(k) with employer matching; paid time off programs; employee discounts and perks; life and disability insurance; and flexible spending accounts.

Requirements

Maintain compliance with applicable State Board regulations.
Hold and display a valid state-issued aesthetician or cosmetologist license for the state of employment; the employee is responsible for required fees, additional training, and renewals.
Provide proof of insurance, a current and valid driver’s license, and reliable transportation.
Be authorized to work in the U.S. and successfully complete the E-Verify process.
Be flexible regarding work hours and able to work nights, weekends, and some holidays as needed.
Demonstrate client focus and customer relationship development skills.
Have operational skills including inventory management, time management, and attention to detail.
Have strong verbal communication skills and the ability to work independently.
Have basic knowledge of Microsoft Office Suite or similar software.
Be able to test and apply products to skin, lift up to 50 pounds, stand and walk for at least eight hours, bend continuously, work in a fragrance-filled environment, and have physical contact with clients.
Be able to use a computer and MPOS for client transactions.

Responsibilities

Perform Benefit services, including waxing, tinting, laminations, and other services on the service menu, in compliance with Benefit standards, techniques, and State Board guidelines.
Promote and sell Benefit products by demonstrating product knowledge and making personalized recommendations.
Facilitate accurate client transactions and provide a seamless client experience.
Achieve daily, weekly, monthly, and annual product and service sales goals.
Drive events and animations to generate business and improve client loyalty.
Provide memorable, personalized client experiences and build relationships that encourage repeat visits, rebooking, and follow-ups.
Address and resolve client concerns promptly and professionally.
Foster a collaborative, innovative, engaging, diverse, and inclusive work environment.
Represent Benefit Cosmetics and communicate the brand’s heritage and values through storytelling.
Support action plans and merchandising guidelines.
Follow Benefit Cosmetics and US Boutiques policies and procedures.
Maintain a clean, organized, and inviting boutique environment.