Brow & Beauty Expert (Licensed Aesthetician or Cosmetologist)

Benefit Cosmetics•Palo Alto, PA

7d•$19 - $25•Onsite

About The Position

The Brow & Beauty Expert (BBE) delivers excellent beauty services, drives sales performance, ensures client satisfaction, and maintains a well-organized boutique or brow bar with a cohesive team dynamic. The role contributes to the brand’s image and reputation within the store, provides exceptional client experiences, and maximizes business performance. The BBE performs Benefit services such as waxing, tinting, and laminations; promotes and sells Benefit products; supports client transactions and relationship-building; and helps drive events, client loyalty, and sales goals. The role also supports operational standards, merchandising, policy compliance, and a clean, inviting work environment.

Requirements

Maintain compliance with state board regulations.
Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state; the employee is responsible for required fees, training, and renewals.
Provide proof of insurance, a current and valid driver’s license, and reliable transportation.
Be authorized to work in the U.S. and successfully complete the E-Verify process.
Be flexible with work hours and able to work nights, weekends, and some holidays as needed.
Demonstrate client focus and customer relationship development.
Have operational skills including inventory management, time management, and attention to detail.
Have strong verbal communication skills and the ability to work independently.
Have basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or similar.
Be able to test and apply products to skin.
Be physically capable of lifting up to 50 pounds.
Be able to stand and walk continuously for a minimum of 8 hours.
Be able to bend the neck, arms, torso, and legs continuously for a minimum of 8 hours.
Be able to work in a fragrance-filled environment and have physical contact with clients or customers.
Be able to use a computer and MPOS for client transactions.

Responsibilities

Perform Benefit services, including waxing, tinting, laminations, and other services on the service menu, in compliance with Benefit standards, techniques, and State Board guidelines.
Promote and sell Benefit products by demonstrating knowledge of their use, application, and benefits and making personalized recommendations.
Facilitate smooth and accurate client transactions.
Meet daily, weekly, monthly, and annual product and service sales goals.
Drive events and brand animations to generate business and improve client loyalty.
Provide a consistently high level of client experience through memorable, personalized service.
Build customer relationships, encourage repeat visits, and drive retention through rebooking and follow-ups.
Address and resolve client concerns promptly and professionally.
Foster a collaborative, innovative, engaging, diverse, and inclusive team environment.
Represent Benefit Cosmetics and communicate the brand’s heritage and values through storytelling.
Support execution of action plans and merchandising guidelines.
Comply with Benefit Cosmetics and US Boutiques policies and procedures.
Keep the boutique clean, organized, well-maintained, and visually appealing.