Brow & Beauty Expert (Licensed Aesthetician or Cosmetologist)

Benefit Cosmetics•Glendale, CA

6d•$18 - $22•Onsite

About The Position

The Brow & Beauty Expert (BBE) delivers Benefit Cosmetics services, drives sales performance, supports client satisfaction, and maintains a well-organized boutique or brow bar and cohesive team dynamic. The role contributes to the brand’s image and reputation within the store by providing exceptional, personalized client experiences while maximizing business performance. The BBE performs services such as waxing, tinting, and laminations in accordance with Benefit standards, techniques, and state board guidelines. They promote and sell products through demonstrations and personalized recommendations, facilitate client transactions, work toward sales goals, build client relationships, and support events and client retention. The role also supports merchandising and action plans, promotes a collaborative and inclusive work environment, follows company policies and procedures, and maintains a clean, inviting boutique or brow bar. The position is at Benefit Brow Bar at Macy’s Glendale, 2100 Galleria Way, Glendale, CA 91210. It requires a valid state-issued aesthetician or cosmetologist license for the work state, proof of insurance, a current valid driver’s license, reliable transportation, and authorization to work in the U.S. The target pay range is $18.00–$22.13 per hour, with eligibility for a sales incentive bonus and/or commission.

Requirements

Maintain compliance with state board regulations at all times.
Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state; the employee is responsible for related fees, additional training, and renewals.
Provide proof of insurance, a current and valid driver’s license, and reliable transportation.
Be authorized to work in the U.S. and successfully complete the E-Verify process.
Be flexible regarding work hours and able to work nights, weekends, and some holidays as needed.
Demonstrate client focus and customer relationship development.
Have operational skills including inventory management, time management, and attention to detail.
Have strong verbal communication skills and the ability to work independently.
Have basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or similar.

Responsibilities

Perform Benefit services, including waxing, tinting, laminations, and other services on the service menu, in compliance with Benefit standards and techniques and state board guidelines.
Promote and sell Benefit products by demonstrating their use, application, and benefits and making personalized recommendations.
Facilitate smooth and accurate client transactions.
Achieve daily, weekly, monthly, and annual product and service sales goals.
Drive events and animations to generate business and improve client loyalty.
Provide memorable, personalized client experiences.
Build customer relationships, encourage repeat visits, and drive client retention through rebooking and follow-ups.
Address and resolve client concerns or issues promptly and professionally.
Foster a collaborative, innovative, engaging, diverse, and inclusive work environment.
Represent Benefit Cosmetics and promote the brand through storytelling about its heritage and values.
Support execution of action plans and merchandising guidelines.
Comply with Benefit Cosmetics and US Boutiques policies and procedures.
Maintain a clean, organized, inviting, and visually appealing boutique or brow bar.