Brokerage Supervisor

Saddle Creek • Lakeland, FL

4d

About The Position

The Brokerage Supervisor manages daily transportation operations within their division, ensuring available truck capacity and excellent customer service while maintaining expected margins. The role supports leadership in developing and planning strategic growth for the department and its customers and carries out responsibilities consistent with Saddle Creek’s values and mission. The position is based in Lakeland, Florida, and the stated schedule is Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

• High school diploma or GED.
• At least two years of related transportation or logistics experience and/or training.
• Ability to function in a high-stress, fast-paced environment.
• Ability to build credible relationships with associates and management at all levels, as well as external vendors and customers.
• Intermediate or higher proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to set priorities, plan, organize, and manage multiple projects.
• Record of meeting goals and objectives while working individually and as part of a team.
• Ability to evaluate alternatives and make overall value decisions considering customer requirements, regulations, cost, and other factors.
• Strong verbal and written communication skills.

Nice To Haves

• Bachelor’s degree.
• Freight brokerage experience.
• Working proficiency with MercuryGate TMS.

Responsibilities

• Implement strategic policies to drive profitable growth and deliver company and customer goals.
• Develop and maintain relationships with Saddle Creek customers and approved carriers and vendors.
• Negotiate spot-market rates with carriers and customers as needed.
• Become proficient with the SCTS TMS and related systems, and drive efficiencies through system improvements.
• Assist with administrative duties to ensure customer requirements are met.
• Coordinate with Saddle Creek Corporation and Saddle Creek Transportation associates to deliver reliable execution for customers.
• Arrange loads for dispatch and make required system updates in accordance with departmental policies.
• Ensure accurate and timely preparation, processing, distribution, and retention of transportation operations reports and records.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage, HSA, and medical reimbursement.
• Annual bonus eligibility.
• 401(k) match.
• Vacation and holiday pay.
• Employee assistance and identity theft protection.
• Career development and opportunities for internal promotions.
• Tuition reimbursement for further education.
• Company-paid life insurance and short-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED