Supervisor - Customs Brokerage - FTZ

GEODIS Career•Carson, CA

About The Position

GEODIS is seeking a Supervisor for Customs Brokerage - FTZ. The role develops plans based on customer specifications, provides rate quotes, reviews processes, and implements new procedures. It helps teams resolve Customs and carrier issues while maintaining positive customer relationships. The supervisor prepares and monitors Customs compliance and broker management reports, trains and coaches team members, and manages and audits Post Entry reviews. The role also resolves problems according to industry standards, monitors accounts payable and receivable discrepancies, addresses accounting issues, and handles disciplinary, performance, and complaint matters as needed. The position requires regular hand use and frequent standing and reaching. It also involves walking, stooping, kneeling, or crouching, and may occasionally require lifting or moving up to 50 pounds. Employees may occasionally be exposed to moving mechanical parts, vehicles, and extreme heat or cold, including outdoor weather conditions.

Requirements

At least 5 years of relevant experience and/or training, or an equivalent combination of education and experience.
At least 2 years of experience in a supervisory capacity.
Must be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Customs Broker License preferred.

Responsibilities

Develop plans based on customer specifications.
Provide rate quotes to clients.
Review processes and implement new procedures.
Assist teams in resolving Customs and carrier issues.
Maintain positive customer relationships.
Prepare and monitor Customs compliance and broker management reports.
Train, coach, and supervise team members.
Manage Post Entry reviews and perform audits.
Resolve problems according to industry standards.
Monitor accounts payable and receivable discrepancies and address accounting issues.
Address disciplinary and performance issues and complaints as needed.

Benefits

Bonus opportunities for some jobs.
Access to earned pay on demand.
Telemedicine at no cost from day one.
Optional healthcare, dental, and vision benefits at affordable costs after a short waiting period.
Paid holidays and time off.
Short-term disability.
New parent leave.
GEODIS Compassion Fund one-time grants for teammates experiencing unexpected catastrophes.
Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
Promotion and career growth support.
Inclusive culture and Employee Resource Groups.