Brokerage Supervisor

Saddle Creek Logistics Services • Lakeland, FL

6d

About The Position

The Brokerage Supervisor manages daily transportation operations within their division, ensuring available truck capacity and excellent customer service while maintaining expected margins. The supervisor assists leadership with developing and planning strategic growth for the department and its customers, and performs duties consistent with the company’s values and mission. The position is based in Lakeland, Florida, and follows a Monday through Friday, 8:00 a.m. to 5:00 p.m. schedule.

Requirements

• High school diploma or GED required.
• At least two years of related transportation or logistics experience and/or training.
• Ability to function in a high-stress, fast-paced environment.
• Ability to build credible relationships with associates and management at all levels, as well as external vendors and customers.
• Intermediate or higher proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to set priorities, plan, organize, and manage multiple projects.
• Demonstrated ability to meet goals and objectives, both independently and as part of a team.
• Ability to evaluate alternatives and make overall value decisions considering customer requirements, regulations, cost, and other factors.
• Strong verbal and written communication skills.

Nice To Haves

• Bachelor's degree.
• Freight brokerage experience.
• Working proficiency with MercuryGate TMS.

Responsibilities

• Implement strategic policies to drive profitable growth and deliver company and customer goals.
• Develop and maintain relationships with Saddle Creek customers and approved carriers and vendors.
• Negotiate rates with carriers and customers in the spot market as needed.
• Become proficient with the SCTS TMS and related systems, and drive efficiencies through system improvements.
• Assist with administrative duties to ensure customer requirements are met.
• Work with Saddle Creek Corporation and Saddle Creek Transportation associates to deliver near-flawless execution for customers.
• Arrange loads for dispatch and make required system updates in accordance with departmental policies.
• Ensure accurate and timely preparation, processing, distribution, and retention of reports and records related to transportation operations.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Perform other duties as assigned.

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement.
• Annual bonus eligibility.
• 401(k) match.
• Vacation and holiday pay.
• Employee assistance and identity theft protection.
• Career development and opportunities for internal promotions.
• Tuition reimbursement for further education.
• Company-paid life insurance and short-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED