Brokerage Specialist

Cushman & Wakefield•Cary, NC
•$57,800 - $68,000

About The Position

The Brokerage Specialist is a licensed role providing dedicated broker support to a single fee-earner and/or team. Reporting to the Director of Operations or Office Manager, the specialist manages client service activities and provides marketing, research, and administrative support. The role works with departments across the organization on behalf of the fee-earner and serves as a direct line of communication to the fee-earner(s). The position supports business development and targeted sales and marketing, manages client databases and deal pipelines, and coordinates the content creation process. Duties span pitch and proposal coordination, service delivery, CRM maintenance, client interaction, events and conferences, deal documentation and revenue accounting, listing database management, data requests, and other administrative work as needed. Cushman & Wakefield offers eligible employees a variety of benefit programs and competitive pay. Compensation for this position is $57,800.00–$68,000.00, subject to factors including location, experience, qualifications, and applicable collective bargaining agreements.

Requirements

  • Must be licensed; this is described as a licensed position.
  • Ability to provide broker, client-service, marketing, research, and administrative support.
  • Experience or ability to manage CRM systems, client and listing databases, deal pipelines, and transaction documentation.

Responsibilities

  • Provide business development and targeted sales and marketing support.
  • Manage the client database and deal pipeline, and coordinate content creation timelines and production cycles.
  • Coordinate with Marketing, Research, Financial Analyst, and other departments to create pitches and proposals; manage due dates, meetings, reviews, printing, and related logistics.
  • Attend strategy sessions and schedule meetings with fee-earners, departments, prospects, and clients; arrange accommodations such as catering, transportation, and meeting space.
  • Gather basic data, including property searches and site selections, and populate market document templates such as tour books, property flyers, and brochures.
  • Abstract leases and draft proposals under the direction of a supervising C&W real estate professional.
  • Compile information for periodic landlord leasing activity reports and organize transaction documents, including confidentiality agreements, leases, contracts, listings, and closing documents.
  • Manage client contact lists and maintain the CRM, including entering and updating leads and opportunities, researching potential conflicts, providing deal numbers, reviewing pipeline accuracy, and closing deals as required.
  • Coordinate with the fee-earner on timely CRM information and communicate current pipeline information to the Director of Operations and Managing Principal.
  • Schedule client meetings, attend meetings and prepare minutes when requested, and follow up with clients for information and progress updates.
  • Notify fee-earners of events and conferences, register them, coordinate payments, assist with hosted events, and arrange travel and related logistics.
  • Follow up on execution of deal documents; prepare documents for fee-earner review and delivery; coordinate legal review when templates are insufficient; prepare and submit deal sheets and supporting documentation to Revenue Accounting.
  • Manage the fee-earner's internal listing database, including entering, updating, and removing listings and communicating changes to Research.
  • Coordinate with Research to maintain third-party listing databases and sites, including CoStar, LoopNet, and EDC, and upload property flyers.
  • Respond to data requests by coordinating with Marketing, Research, and Financial Analyst; track due dates; and handle requests within the applicable threshold, such as basic property or ownership searches.
  • Conduct other administrative duties as necessary.

Benefits

  • Eligible employees may enroll in health, vision, and dental insurance programs.
  • Flexible spending accounts and health savings accounts are generally available to eligible employees.
  • Retirement savings plans are generally available to eligible employees.
  • Life and disability insurance programs are generally available to eligible employees.
  • Paid and unpaid time away from work are generally available to eligible employees.
  • Competitive pay.
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