Brokerage Specialist

Maersk•Emporia, KS

About The Position

Maersk Warehousing and Distribution USA LLC is seeking a knowledgeable Drayage specialist to join Maersk Freight Brokerage in a cold storage facility. The role delivers service to internal and external clients and carriers, using knowledge of company products and programs alongside strong communication and team management skills. The specialist works with carriers and brokerage leadership to support freight movement, resolve issues, coordinate shipments, and develop pricing for drayage and over-the-road services.

Requirements

Demonstrated expertise and experience in drayage, including comprehensive knowledge of port operations and brokerage.
A proven track record in the logistics or trucking industry.
Ability to work independently and achieve results without constant on-site supervision.
Strong understanding of transportation and drayage terminology.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Word and Excel, and ability to learn proprietary software and adapt to other programs.
Detail-oriented approach and strong multitasking abilities in a fast-paced environment.
Strong problem-solving and time-management skills.
Motivation and ability to work independently and produce results without on-site supervision.
Commitment to achieving KPIs and maintaining high performance standards.

Nice To Haves

Associate degree in business or a related field.
Extensive experience and familiarity with ports and shipyards across North America.
Experience with broker platforms, transportation management systems (TMS), and online carrier tools and resources.
Strong negotiation skills.

Responsibilities

Cultivate and maintain relationships with carriers, particularly for drayage services, using knowledge of port operations and related logistics.
Research and resolve freight and billing issues related to shipments.
Communicate regularly with carriers and brokerage leadership to support collaboration and alignment.
Track and trace shipments daily to monitor timely delivery and quality standards.
Schedule pickup and delivery appointments efficiently.
Support pricing strategies by engaging and negotiating with carriers and conducting market analyses for drayage and over-the-road services.
Meet specified Key Performance Indicators (KPIs) and uphold high performance standards.