Brokerage Specialist

A.P. Moller - Maersk•Emporia, KS
•$52,000 - $55,000

About The Position

Maersk Freight Brokerage is seeking a knowledgeable and dedicated Drayage specialist to join its freight brokerage team in a cold storage facility. The role is responsible for providing exceptional service to internal and external clients and carriers. Success requires in-depth knowledge of company products and programs, effective communication, and the ability to manage work independently and collaboratively.

Requirements

  • Demonstrated expertise in drayage, including comprehensive knowledge of port operations and brokerage.
  • A proven track record in the logistics or trucking industry.
  • Ability to work independently and achieve results without constant on-site supervision.
  • Deep understanding of transportation and drayage terms.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite, including Word and Excel, and ability to learn proprietary software and adapt to other programs.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Strong problem-solving and time-management skills.
  • Motivation and ability to work independently and produce results without on-site supervision.
  • Commitment to achieving KPIs and maintaining high performance standards.

Nice To Haves

  • Associate degree in business or a related field.
  • Extensive experience and familiarity with ports and shipyards across North America.
  • Experience with broker platforms, transportation management systems (TMS), and online carrier tools and resources.
  • Strong negotiation skills.

Responsibilities

  • Cultivate and maintain strong carrier relationships, with a focus on drayage services and port operations.
  • Research and resolve freight and billing issues related to shipments.
  • Communicate regularly with carriers and brokerage leadership to support collaboration and alignment.
  • Track and trace shipments daily to monitor timely delivery and quality standards.
  • Schedule pickup and delivery appointments efficiently.
  • Support pricing strategies by engaging and negotiating with carriers and conducting market analyses for drayage and over-the-road services.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) with company match
  • Employee Assistance Program
  • Paid time off
  • Flexible work schedules when possible
  • Monthly bonus based on KPIs
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