Part Time Bridal Sales
About The Position
The Bridal Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs duties related to store presentation and operations. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager. The role involves welcoming customers, understanding their needs, recommending gowns and related products, preparing for appointments, and using store systems and iPad tools to manage customer interactions. Stylists support customers through the shopping and alterations process, take and record measurements, arrange follow-up appointments, and help maintain store standards. They also process transactions, support store promotions and merchandising, follow loss-prevention procedures, and participate in training and team development. This is a part-time position. The posting lists competitive pay but does not specify a numerical pay range. The role requires a high school diploma or equivalent. Prior retail experience and experience with a computerized POS system are preferred.
Requirements
- High school diploma or equivalent.
- Able to perform the physical demands of the role, including standing, walking, and sitting for extended periods; reaching; climbing stairs; stooping, kneeling, crouching, or crawling; and communicating with customers.
- Occasionally lift up to 25 pounds.
- Able to see at close and far distances and use peripheral vision and depth perception.
- Able to look at, read, and use a computer and electronic devices for extended periods.
- Demonstrate personal integrity, matching words with actions to build trust and respect.
- Show drive and determination to achieve results and persist through difficult situations.
- Build and maintain positive relationships within and across teams.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience using a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and over the phone with friendly enthusiasm, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Provide attentive service to multiple customers, address concerns, and escalate issues to the leadership team when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and setting up fitting rooms.
- Build relationships with customers, identify their expectations and needs, and help them find a suitable gown or dress.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain alterations and personalization services, partner with Alterations Specialists, and help arrange appointments.
- Take and enter measurements required for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, and promotion-ready store conditions; report broken or damaged equipment to management.
- Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards by using the 5-Step Selling Process and consistently achieve platform conversion and add-on goals.
- Support cash-wrap behaviors and accurately process transactions, promote add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
- Follow procedures for special-order dresses and set return appointments for the wedding party.
- Complete training and build product knowledge and fashion trend expertise; strive to exceed sales targets.
- Execute assigned new processes, behaviors, contests, and programs.
- Carry out assigned store duties, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals.
- Follow loss-prevention, security processes, and policies.
- Complete assigned development training and myLearning courses, remain current with the curriculum, share knowledge with colleagues, celebrate team successes, and respond constructively to coaching.
- Perform additional duties as needed.
Benefits
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
