Part Time Bridal Sales

David's Bridal • Westminster, CO

6d • $15 - $21

About The Position

The Stylist provides and maintains a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver five-star customer service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties supporting store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate the values and success factors of the David’s Bridal brand. The role reports to the Store Manager in partnership with the Sales Manager.

The position involves welcoming and assisting customers, preparing for appointments, helping customers select gowns and dresses, explaining alteration and personalization services, taking measurements, managing follow-up appointments, and supporting transactions. Stylists also maintain store standards, follow operational and security procedures, participate in training and coaching, and contribute to team sales, service, and operational goals.

Requirements

• High school diploma or equivalent.
• Ability to provide customer service and communicate effectively with customers.
• Ability to use computerized systems and electronic devices for customer service and sales tasks.
• Ability to meet the physical demands of the position, including standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, crawling, and occasionally lifting up to 25 pounds.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone, communicate clearly, adapt communication style to customer needs, and provide five-star service.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and research product information.
• Assist multiple customers, address concerns, and involve store leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships with customers by asking questions and listening to understand their needs and expectations.
• Help customers identify suitable gowns or dresses, striving to find the right option within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain alteration services and personalization options, partner with Alterations Specialists, and help achieve the store’s alterations appointment conversion goal.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report damaged or broken equipment to management.
• Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information.
• Meet hourly sales productivity standards by following the 5-Step Selling Process.
• Support cash-wrap procedures and accurately process transactions, including add-on sales, service promotion, customer information confirmation, receipt and policy review, and future appointment scheduling.
• Follow special-order dress procedures and achieve platform conversion and add-on sales goals.
• Schedule return appointments for the wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion trend expertise; work toward exceeding sales targets and qualifying for Circle of Excellence.
• Execute new processes, behaviors, contests, programs, promotions, signage, merchandising and visual changes, markdowns, and inventory counts as assigned.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses, remain current with the curriculum, share product knowledge with colleagues, celebrate team successes, and use coaching feedback to improve.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental insurance for critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Discount for identity theft protection
• Discounts for home and auto insurance
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED