Part Time Bridal Sales

Davids Bridal • Evansville, IN

22d • Onsite

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The role reports to the Store Manager in partnership with the Sales Manager.

The position involves welcoming and assisting customers in person and by phone, preparing for appointments, learning customer preferences, recommending gowns and related products, and supporting customers through alterations and future appointments. Stylists use customer-management, appointment, point-of-sale, and iPad systems; maintain store standards; process transactions; support promotions and merchandising; and contribute to sales, service, and operational goals. They complete assigned training and development, collaborate with colleagues, and follow loss-prevention, security, and timekeeping procedures.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and read and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience using a computerized point-of-sale system.

Responsibilities

• Welcome customers with friendly enthusiasm in person and over the phone, communicating clearly and adapting to their needs.
• Use appointment, customer-management, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers and promptly address concerns, escalating issues to store leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build customer relationships by listening to emotional and practical needs and strive to identify the right gown or dress within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain the role of alterations, promote alterations and personalization services, and partner with Alterations Specialists to schedule appointments.
• Support the goal of converting 80% of brides sold into Alterations appointments.
• Take and enter measurements accurately for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report damaged or broken equipment to management.
• Meet dress code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and support cash-wrap behaviors and accurate transactions.
• Ask customers about their shopping experience, offer add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
• Follow procedures for special-order dresses.
• Achieve a platform conversion of 65% or greater and add-on goals of 75% for headpieces, 10% for foundations, and 20% for shoes.
• Set return appointments for the full wedding party, including bridesmaids, the mother of the bride, and flower girls.
• Build product knowledge and fashion-trend expertise through timely training and ongoing learning.
• Strive to exceed sales targets and qualify for Circle of Excellence membership.
• Execute new processes, behaviors, contests, and programs as assigned.
• Complete promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts as assigned by store management.
• Support the store team in achieving sales, service, and operational goals.
• Clock in and out accurately for scheduled shifts, breaks, and meals, and follow loss-prevention and security policies.
• Complete assigned ongoing-development training and required myLearning courses within the first 90 days; remain current with the myLearning curriculum.
• Celebrate team members’ successes, share sales expertise and product knowledge, and receive and apply coaching and feedback.
• Perform additional duties as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED