Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. Bridal Stylists deliver 5-Star Customer Service, work toward sales and productivity goals by following the company’s selling behaviors, and perform duties supporting store presentation and operations. They act as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers in person and by phone, prepare for appointments, learn customers’ needs, recommend dresses, and support customers through purchases and future appointments. They use store systems and iPad tools to manage customer flow and communicate product and service information. They also promote alterations and personalization services, take and record measurements, maintain store standards, process transactions, and support sales, service, and operational goals. The position includes completing assigned training, developing product and fashion knowledge, applying coaching and feedback, and collaborating with team members. Employees may also assist with promotions, signage, merchandising, markdowns, inventory counts, and other tasks assigned by store management. This is a part-time role. The posting lists a state-specific standard base pay range but does not provide the actual minimum or maximum amounts.
Requirements
- High school diploma or equivalent.
- Ability to provide friendly, professional service and communicate effectively with customers.
- Ability to stand, walk, and sit for extended periods; reach; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and look at, read, and use a computer and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience using a computerized point-of-sale system.
Responsibilities
- Welcome customers with genuine enthusiasm, communicate clearly, and adapt communication to customer needs.
- Use appointment, customer, and point-of-sale systems and iPad tools to manage customer flow and provide a 5-Star Customer Service experience.
- Serve multiple customers, address concerns, and escalate or partner with store leadership when appropriate.
- Review customer profiles and favorites and prepare fitting rooms for appointments.
- Build rapport by asking questions and listening to customers’ emotional and practical needs.
- Help customers identify a suitable gown or dress, striving to find the right option within the first three try-ons.
- Review the Timeline Calendar, arrange future appointments, and follow up with customers.
- Explain and promote alterations and personalization services; coordinate appointments with Alterations Specialists and help the store pursue its alterations appointment conversion goal.
- Take and enter accurate measurements as required for dress orders, helping minimize returns and exchanges.
- Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
- Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions with product and service information and build customer satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and work toward platform conversion and add-on goals.
- Support cash-wrap procedures and process transactions accurately, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
- Follow procedures for special-order dresses and set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and continually build product knowledge and fashion expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
- Carry out assigned new processes, behaviors, contests, and programs.
- Assist with promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned development training and myLearning courses within the first 90 days and keep current with the curriculum.
- Celebrate team members’ successes, share sales and product knowledge, and use coaching and feedback to improve.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
