Part Time Bridal Sales

David's Bridal • Houston, TX

23d • $14 - $18

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. This role delivers 5-Star Customer Service, works toward sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists serve as brand ambassadors, demonstrate David’s Bridal’s values, and report to the Store Manager in partnership with the Sales Manager.

The role involves welcoming and assisting customers, preparing for appointments, identifying suitable gowns and dresses, coordinating alterations and future appointments, and using store systems and iPad tools to support the shopping experience. Stylists also contribute to store standards, sales performance, transactions, merchandising, inventory tasks, loss prevention, training, and team goals.

This is a part-time position. The posting lists a high school diploma or equivalent as required and notes prior retail and computerized POS experience as preferred. Physical demands include extended periods of standing, walking, and sitting; reaching, climbing stairs, stooping, kneeling, crouching, or crawling; communicating with customers; and occasionally lifting up to 25 pounds.

Requirements

• High school diploma or equivalent degree.
• Ability to provide friendly, empathetic, and professional customer service and communicate effectively with customers.
• Ability to work with store systems, including appointment, customer, and point-of-sale systems, and use iPad tools.
• Ability to take and enter customer measurements as required.
• Ability to meet sales, conversion, productivity, and add-on goals.
• Ability to work collaboratively with customers, store teammates, leadership, and Alterations Specialists.
• Ability to complete required training and follow store procedures, policies, and dress-code standards.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Welcome customers with genuine, friendly enthusiasm in person and over the phone, communicating clearly and adapting communication style to their needs.
• Use appointment, customer, and point-of-sale systems, as well as iPad tools, to manage customer flow and provide information.
• Provide exceptional service to multiple customers, address concerns, and escalate issues or partner with leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build rapport by asking questions and listening to understand customers’ emotional and practical needs.
• Strive to identify a suitable gown or dress within the customer’s first three try-ons.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Explain the role of alterations, promote alterations and personalization services, and coordinate appointments with Alterations Specialists.
• Help the store team work toward an 80% conversion of brides sold to Alterations appointments.
• Take and enter measurements as required for dress orders and to minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards; report broken or damaged equipment to store management.
• Maintain dress-code standards and promote the David’s Bridal loyalty and partners program.
• Respond promptly to customer questions and provide product and service information.
• Meet hourly sales productivity standards using the 5-Step Selling Process.
• Support cash-wrap processes and accurately process transactions, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses.
• Consistently achieve a platform conversion of 65% or greater and add-on goals for headpieces (75%), foundations (10%), and shoes (20%).
• Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
• Execute new processes, behaviors, contests, and programs as assigned.
• Perform store-management-assigned tasks such as promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support the store team in achieving sales, service, and operational goals.
• Accurately clock in and out for scheduled shifts, breaks, and meals.
• Follow loss-prevention and security processes and policies.
• Complete assigned training and ongoing development, celebrate team members’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
• Complete required myLearning courses within the first 90 days and remain current with the myLearning Curriculum.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Generous Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Discount for identity theft protection
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED