Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs duties related to store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager. The position involves welcoming customers, understanding their needs, helping them select gowns and dresses, preparing for appointments, and supporting alterations and personalization services. Stylists use appointment, customer, point-of-sale, and iPad systems; maintain store standards; meet sales and conversion goals; and support store operations, loss prevention, and team development. The role is part-time. The stated starting rate varies based on the position, location, training, experience, and internal equity; no numeric pay range is provided.
Requirements
- High school diploma or equivalent degree.
- Ability to provide customer service to multiple customers and communicate clearly and concisely.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and look at, read, and use a computer and electronic devices for long periods.
- Personal integrity, including matching words with actions to build trust and respect.
- Drive and determination to achieve results and persist through challenging situations.
- Ability to build and maintain positive relationships within and across teams.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone, communicate clearly, and adapt communication style to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Serve multiple customers while delivering 5-Star Customer Service, addressing concerns, and escalating issues when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build customer relationships by asking questions and listening to understand practical and emotional needs.
- Help customers identify a suitable gown or dress, striving to find the right option within the first three try-ons.
- Review the Timeline Calendar, set future appointments, and follow up with customers.
- Explain alterations and personalization services and coordinate appointments with Alterations Specialists; support the store goal of 80% conversion of brides sold to Alterations appointments.
- Take and enter accurate measurements required for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to store management.
- Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process.
- Support cash-wrap behaviors and process transactions accurately, including add-on sales, service promotion, confirmation of customer contact information, receipt and policy review, and scheduling future appointments.
- Follow procedures for special-order dresses and meet sales targets, including platform conversion of 65% or greater and add-on goals of 75% for headpieces, 10% for foundations, and 20% for shoes.
- Schedule return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
- Execute new processes, behaviors, contests, and programs as assigned.
- Assist with promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support the store team in achieving sales, service, and operational goals.
- Accurately clock in and out for shifts, breaks, and meals and follow loss-prevention and security policies.
- Complete assigned training and myLearning courses within the first 90 days and keep current with the myLearning Curriculum.
- Celebrate team members’ successes, share sales expertise and product knowledge, and remain open to coaching and feedback.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
