Part Time Bridal Sales

Davids Bridal•Middletown, NY

22d

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers while delivering 5-Star Customer Service, achieving sales and productivity goals, and supporting store presentation and operations. Bridal Stylists serve as David’s Bridal brand ambassadors and demonstrate the brand’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers, prepares for appointments, learns customer needs, recommends gowns and related products and services, and builds customer relationships. The role uses store systems and iPad tools to manage customer flow and communicate product information; supports alterations appointments and proper measurements; maintains store standards; processes transactions; and contributes to sales, service, and operational goals. Stylists also complete required training, develop product and fashion knowledge, collaborate with teammates, and carry out duties assigned by store management.

Requirements

High school diploma or equivalent.
The posting lists 1–2 years of prior retail experience in an apparel, service, or specialty store environment as preferred.
Prior experience with a computerized POS system is preferred.
Ability to perform the physical demands described, including standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, crawling, communicating with customers, and occasionally lifting up to 25 pounds.
Ability to see at close and far distances, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

1–2 years of prior retail experience in an apparel, service, or specialty store environment.
Prior experience with a computerized POS system.

Responsibilities

Welcome customers in person and by phone with genuine enthusiasm, adapting communication to their needs.
Use appointment, customer, and point-of-sale systems, along with iPad tools, to manage customer flow and provide a strong customer experience.
Provide service to multiple customers, address concerns, and escalate issues to store leadership when appropriate.
Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
Build relationships by understanding customers’ emotional and practical needs, and help identify a gown or dress among the first three try-ons.
Review the Timeline Calendar, schedule future appointments, and follow up with customers.
Explain the role of alterations, promote alterations and personalization services, and partner with Alterations Specialists to schedule appointments.
Support the goal of converting 80% of brides sold to alterations appointments.
Take and enter accurate measurements as required for dress orders and to minimize returns and exchanges.
Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
Respond promptly to customer questions and provide product and service information.
Meet hourly sales productivity standards by following the 5-Step Selling Process.
Support cash-wrap behaviors and accurately process transactions, offer add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
Follow procedures for special-order dresses.
Work toward the stated conversion and add-on goals, including headpieces, foundations, and shoes.
Schedule return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
Complete training and develop product knowledge and fashion trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
Execute new processes, behaviors, contests, and programs as assigned.
Perform store-management-assigned tasks, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
Support the store team in achieving sales, service, and operational goals.
Accurately clock in and out for scheduled shifts, breaks, and meals; follow loss-prevention and security policies.
Complete assigned training and required myLearning courses within the first 90 days and remain current with the curriculum.
Celebrate team members’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
Perform additional duties as needed.