Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties related to store presentation and operations. They serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The role reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers in person and by phone, manage appointments and customer flow using store systems and iPad tools, prepare fitting rooms, understand customer needs, recommend gowns and dresses, and help customers plan follow-up appointments. They explain alterations and personalization services and partner with Alterations Specialists. Stylists also support transactions, store standards, merchandising, promotions, inventory tasks, loss prevention, and team sales and operational goals. They complete required training and develop product knowledge and fashion expertise. This is a part-time role. The listed part-time benefits include competitive pay, team bonus, early pay access through Dayforce Wallet, referral incentives, a Dream Maker discount, vision care, supplemental insurance, a 401(k) program, and various insurance, mobile, legal, and pet-related discounts or benefits.
Requirements
- High school diploma or equivalent.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
- Personal integrity, including matching words with actions to build trust and respect.
- Drive and determination to pursue results and persist through challenges.
- Ability to build and maintain positive relationships within and across teams.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with friendly enthusiasm in person and over the phone, communicating clearly and adapting to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide service and product information.
- Provide exceptional service to multiple customers, address concerns, and partner with leadership when escalation is appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build relationships by asking questions and listening to customers’ emotional and practical needs.
- Help customers identify a suitable gown or dress, striving to find the right option within their first three try-ons.
- Review the Timeline Calendar, set future appointments, and follow up with customers.
- Explain alterations and personalization services and partner with Alterations Specialists to schedule appointments and support the store’s alterations appointment conversion goal.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build customer satisfaction and loyalty.
- Meet hourly sales productivity standards by using the 5-Step Selling Process.
- Support cash-wrap procedures and process transactions accurately, including asking about the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
- Follow procedures for special-order dresses and work toward platform conversion and add-on sales goals.
- Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and continually build product knowledge and fashion trend expertise; work toward sales targets and Circle of Excellence membership.
- Carry out assigned new processes, behaviors, contests, and programs.
- Perform assigned store tasks such as promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support the store team in meeting sales, service, and operational goals.
- Accurately clock in and out for scheduled shifts, breaks, and meals.
- Follow loss-prevention and security processes and policies.
- Complete assigned training and development, celebrate team successes, share expertise, and use coaching and feedback to improve.
- Complete required myLearning courses within the first 90 days and remain current with the curriculum.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Discount for identity theft protection
- Discounts for home and auto insurance
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
