Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. Bridal Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following David’s Bridal selling behaviors, and perform duties related to store presentation and operations. They serve as brand ambassadors and demonstrate the company’s values and success factors. The position reports to the Store Manager in partnership with the Sales Manager. Stylists welcome customers, understand their needs, help them find gowns and dresses, prepare for appointments, and use store systems and iPad tools to manage customer flow and provide product information. They support fittings and alterations, recommend related products and services, schedule follow-up appointments, and accurately capture measurements and order information. They also help maintain store standards, process transactions, support merchandising and inventory tasks, and follow security and loss-prevention procedures. The role includes ongoing training, building product knowledge and fashion expertise, working toward sales and conversion targets, supporting teammates, and responding constructively to coaching. This is a part-time position. The job requires extended periods of standing, walking, and sitting, along with various other physical activities and occasional lifting of up to 25 pounds.
Requirements
- High school diploma or equivalent.
- Ability to provide customer-focused service and communicate clearly with customers.
- Ability to use computerized store systems and electronic devices for customer and sales tasks.
- Ability to meet sales and productivity expectations and work collaboratively with a store team.
- Ability to perform the physical demands of the position, including standing, walking, and sitting for extended periods; reaching; climbing stairs; stooping, kneeling, crouching, or crawling; and occasionally lifting up to 25 pounds.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers warmly in person and over the phone, adapt communication to their needs, and provide exceptional service to multiple customers.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Review customer profiles and preferences before appointments, prepare fitting rooms, and ask questions to understand customers’ needs and expectations.
- Help customers find suitable gowns or dresses, striving to identify the right option within the first three try-ons.
- Review the Timeline Calendar, schedule future and return appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain a clean, organized, promotion-ready store and report broken or damaged equipment to management.
- Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and consistently work toward platform conversion and add-on goals.
- Support cash-wrap procedures, accurately process transactions, recommend add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
- Maintain knowledge of special-order dress procedures and schedule return appointments for wedding-party members.
- Complete training, develop product and fashion knowledge, and work toward sales targets and Circle of Excellence recognition.
- Carry out assigned processes, programs, contests, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately record shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete required myLearning courses within the first 90 days and keep current with the curriculum.
- Share sales expertise and product knowledge with colleagues, celebrate team members’ successes, and remain open to coaching and feedback.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker employee discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
