Part Time Bridal Sales

David's Bridal • Clive, IA

23d • $13 - $17

About The Position

The Stylist provides and maintains a positive, friendly, empathetic, and professional selling experience for customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following David’s Bridal selling behaviors, and performs store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand. The position reports to the Store Manager in partnership with the Sales Manager.

The role builds customer relationships, supports customers through dress selection and alterations, and uses store systems and iPad tools to manage appointments, customer information, and sales. Stylists also help maintain store standards, support store sales and operational goals, complete training, and collaborate with team members. This is a part-time position.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
• Personal integrity, including matching words with actions to build trust and respect.
• Drive and determination to achieve results and persist through challenging situations.
• Ability to build and maintain positive relationships within and across teams.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone with genuine enthusiasm, and communicate clearly while adapting to customer needs.
• Use appointment, customer, and point-of-sale systems, along with iPad tools, to manage customer flow and share product information.
• Provide exceptional service to multiple customers and address concerns, escalating issues to leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
• Work to identify the right gown or dress within the customer’s first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain alterations and personalization services and partner with Alterations Specialists to arrange appointments and fittings.
• Help the store achieve its goal of converting 80% of brides sold to Alterations appointments.
• Take and enter measurements as required for dress orders and to help minimize returns and exchanges.
• Maintain clean, organized, and promotional-ready store standards; report broken or damaged equipment to management.
• Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions with product and service information and build customer satisfaction and loyalty.
• Meet hourly sales productivity standards by using the 5-Step Selling Process.
• Support cash-wrap procedures and process transactions accurately, including offering add-ons and services, confirming customer information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and consistently achieve at least 65% platform conversion.
• Meet add-on goals for headpieces, foundations, and shoes.
• Schedule return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
• Execute new processes, behaviors, contests, and programs as assigned.
• Perform store management-assigned tasks such as promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss prevention and security policies.
• Complete assigned training and ongoing development, celebrate team successes, share sales expertise and product knowledge, and use coaching feedback to improve.
• Complete required myLearning courses within the first 90 days and keep current with the myLearning Curriculum.
• Perform additional duties as needed.

Benefits

• Rewarding environment and competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Generous Dream Maker discount after the first pay period
• Vision care
• Supplemental insurance for critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Discount for identity theft protection
• Discounts for home and auto insurance
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED