Part Time Bridal Sales

David's Bridal • South Charleston, WV

23d • $13 - $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver 5-Star Customer Service, work toward sales and productivity goals by following the company’s selling behaviors, and support store presentation and operations. Bridal Stylists act as brand ambassadors and demonstrate the values and success factors of the David’s Bridal brand. The role reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers in person and by phone, use customer-management and point-of-sale systems and iPad tools, prepare for appointments, and build relationships by understanding customers’ needs and expectations. They help customers find gowns and dresses, explain alterations and personalization services, take and record measurements, arrange follow-up appointments, and support sales of related products and services. They also contribute to maintaining store standards, completing transactions, supporting store operations, and meeting customer-service, conversion, and add-on sales goals.

The position requires standing, walking, and sitting for extended periods; reaching, climbing stairs, stooping, kneeling, crouching, or crawling; communicating with customers; occasionally lifting up to 25 pounds; and using vision and electronic devices for extended periods. A high school diploma or equivalent is required. Prior retail and computerized point-of-sale experience are preferred.

The role is part-time. Listed part-time benefits include competitive pay, team bonus, early wage access through Dayforce Wallet, referral incentives, an employee discount, vision care, supplemental insurance options, a 401(k) program, and discounts for identity theft protection, home and auto insurance, mobile services, legal benefits, and pet insurance.

Requirements

• High school diploma or equivalent.
• Ability to provide friendly, professional customer service and communicate effectively with customers.
• Ability to stand, walk, and sit for extended periods; reach; climb stairs; stoop, kneel, crouch, or crawl; and occasionally lift up to 25 pounds.
• Ability to see at close and far distances, use peripheral vision and depth perception, and read and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience using a computerized point-of-sale system.

Responsibilities

• Welcome customers with genuine enthusiasm, communicate clearly, and adapt communication style to their needs.
• Use appointment, customer-management, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers, address concerns, and escalate issues to store leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
• Help customers identify suitable gowns or dresses, striving to find the right choice within the first three try-ons.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Explain and promote alterations, personalization options, and related services; partner with Alterations Specialists to arrange appointments.
• Take and enter accurate measurements to support dress orders and minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
• Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
• Meet hourly sales productivity standards by following the 5-Step Selling Process.
• Support cash-wrap procedures and process transactions accurately, including offering add-ons and services, confirming contact details, reviewing receipts and policies, and scheduling future appointments.
• Follow special-order dress procedures and work toward platform conversion and add-on sales goals.
• Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training, build product knowledge and fashion-trend expertise, and work toward sales targets and Circle of Excellence membership.
• Carry out assigned processes, behaviors, contests, and programs, including promotional setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately record work time and breaks; and follow loss-prevention and security policies.
• Complete assigned development and myLearning courses, remain current with the curriculum, share knowledge with fellow stylists, celebrate teammates’ successes, and respond to coaching and feedback.
• Perform additional duties as needed.

Benefits

• Rewarding environment and competitive pay.
• Team bonus.
• Dayforce Wallet early wage access.
• Referral incentive program.
• Dream Maker discount after the first pay period.
• Vision care.
• Supplemental critical illness, hospital indemnity, and accidental injury insurance.
• 401(k) program.
• Discount for identity theft protection.
• Discounts for home and auto insurance.
• Discounts for mobile services.
• Legal benefits through MetLife Hyatt Legal Plans.
• Pet insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED