Part Time Bridal Sales

Davids Bridal•Virginia Beach, VA

23d

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers while delivering 5-Star Customer Service, achieving sales and productivity goals, and supporting store presentation and operations. Bridal Stylists serve as David’s Bridal brand ambassadors, demonstrating the brand’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers, manage appointments and sales through store systems, use iPad tools to provide product information, prepare fitting rooms, and recommend gowns based on customers’ needs. They promote alterations and personalization services, support accurate measurements and ordering, and help maintain a clean, organized, customer-ready store. The role also includes meeting sales and conversion targets, accurately processing transactions, learning about products and fashion trends, supporting store initiatives and operations, following security and loss-prevention procedures, and participating in training and coaching. This is a part-time position.

Requirements

High school diploma or equivalent.
Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
Ability to occasionally lift up to 25 pounds.
Ability to see at close and far distances, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
Demonstrate personal integrity by matching words with actions to build trust and respect.
Demonstrate drive and commitment to achieving results, including perseverance during challenging situations.
Build and maintain positive relationships within and across teams.

Nice To Haves

One to two years of prior retail experience in an apparel, service, or specialty-store environment.
Prior experience with a computerized point-of-sale system.

Responsibilities

Welcome customers in person and by phone with friendly enthusiasm, communicate clearly, and adapt communication style to customer needs.
Use appointment, customer, and point-of-sale systems to manage customer flow and deliver a 5-Star Customer Service experience.
Use iPad tools to research and communicate product information to customers.
Serve multiple customers while contributing to the store’s customer-service goals.
Address customer concerns promptly and partner with leadership when escalation is appropriate.
Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
Build customer relationships by asking questions, listening to needs, and recommending suitable gowns or dresses.
Work to identify a suitable gown or dress within the customer’s first three try-ons.
Review the Timeline Calendar, set future appointments, and follow up with customers.
Explain the role of alterations and promote alterations services and personalization options.
Partner with Alterations Specialists to arrange appointments for gown personalization and fitting.
Support the store goal of converting 80% of brides sold into alterations appointments.
Take and enter accurate measurements as required for dress orders and to minimize returns and exchanges.
Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to management.
Maintain dress-code standards.
Offer the David’s Bridal loyalty and partners program.
Respond promptly to customer questions and provide product and service information.
Use the 5-Step Selling Process to meet hourly sales productivity standards.
Support cash-wrap behaviors and process transactions accurately, including asking about the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
Follow procedures for special-order dresses.
Work toward platform conversion and add-on goals: platform conversion of 65% or greater, headpieces 75%, foundations 10%, and shoes 20%.
Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
Complete training and build product knowledge and fashion-trend expertise.
Strive to qualify for Circle of Excellence by exceeding sales targets.
Carry out assigned processes, behaviors, contests, and programs.
Perform assigned store-management tasks, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
Support the store team in achieving sales, service, and operational goals.
Accurately clock in and out for scheduled shifts, breaks, and meals.
Follow loss-prevention, security, and store policies.
Complete assigned ongoing-development training and required myLearning courses within the first 90 days, and remain current with the curriculum.
Celebrate teammates’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
Perform additional duties as needed.