Part Time Bridal Sales

David's Bridal • Savannah, GA

23d • $13 - $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties related to store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand. The position reports to the Store Manager in partnership with the Sales Manager.

The role involves welcoming and assisting customers, preparing for appointments, understanding customers’ needs, recommending dresses, and supporting alterations and personalization services. Stylists use customer-management, appointment, point-of-sale, and iPad systems; maintain store standards; process transactions; and support sales, service, and operational goals. They complete assigned training, build product and fashion knowledge, and work collaboratively with the store team.

This is a part-time position. The job requires standing, walking, and sitting for extended periods, reaching, climbing stairs, stooping, kneeling, crouching, or crawling, and occasionally lifting up to 25 pounds. Employees also use computers and electronic devices for extended periods.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach; climb stairs; stoop, kneel, crouch, or crawl; and occasionally lift up to 25 pounds.
• Ability to talk to and hear customers and to use vision for close and distant viewing, peripheral vision, and depth perception.
• Ability to read and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and over the phone with genuine enthusiasm, adapting communication to their needs.
• Use appointment, customer-management, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers, address concerns, and escalate issues or partner with store leadership when appropriate.
• Prepare for customer appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships with customers by asking questions, listening to their needs, and identifying suitable gowns or dresses.
• Review timeline calendars, schedule future appointments, and follow up with customers.
• Promote alterations, personalization options, and related services; coordinate appointments with Alterations Specialists.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to management.
• Maintain dress-code standards and offer the David’s Bridal loyalty and partners program.
• Respond promptly to customer questions and build customer satisfaction and loyalty.
• Use the 5-Step Selling Process to meet hourly sales productivity standards.
• Support cash-wrap behaviors and process transactions accurately, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and work toward sales conversion and add-on goals.
• Schedule return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; work toward sales targets and Circle of Excellence recognition.
• Carry out assigned processes, contests, programs, promotions, sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development and myLearning courses, share product knowledge with colleagues, celebrate team successes, and act on coaching and feedback.
• Perform additional duties as assigned.

Benefits

• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance
• Competitive pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED