Part Time Bridal Sales

David's Bridal • Delray Beach, FL

8d • $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs duties related to store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager.

Requirements

• High school diploma or equivalent.
• Ability to provide professional, customer-focused service and build positive customer relationships.
• Ability to use computerized systems, including appointment, customer, point-of-sale, and electronic-device tools.
• Ability to meet sales, productivity, conversion, and add-on goals.
• Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and distant ranges, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers enthusiastically in person and by phone, communicate clearly, and adapt communication style to customer needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide a 5-star customer experience.
• Serve multiple customers, address concerns, and escalate or partner with the leadership team when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
• Help customers find an appropriate gown or dress, striving to identify the right option within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain the role of alterations, promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
• Help the store achieve its goal of 80% conversion of brides sold to alterations appointments.
• Take and enter measurements as required for dress orders to minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report damaged or broken equipment to management.
• Maintain dress-code standards and promote David’s Bridal’s loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information to support customer satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process.
• Support cash-wrap processes and accurately complete transactions, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and consistently achieve a platform conversion of 65% or greater.
• Meet add-on goals: headpieces 75%, foundations 10%, and shoes 20%.
• Schedule return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training promptly and continually develop product knowledge and fashion-trend expertise.
• Work toward Circle of Excellence membership by exceeding sales targets.
• Carry out assigned processes, behaviors, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support the store team in achieving sales, service, and operational goals.
• Accurately clock in and out for scheduled shifts, breaks, and meals, and follow loss-prevention and security policies.
• Complete assigned training and myLearning courses, including required courses within the first 90 days, and keep current with the myLearning Curriculum.
• Celebrate team members’ successes, share sales expertise and product knowledge, and remain open to coaching and feedback.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED