Part Time Bridal Sales

Davids Bridal•Oakdale, MN

23d

About The Position

The Bridal Sales Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and supports store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers in person and by phone, learn their needs and expectations, prepare for appointments, and help customers find the right gown or dress. They use store systems and iPad tools to manage customer flow, research products, and support appointments and sales. They also explain alterations and personalization services, coordinate appointments with Alterations Specialists, and ensure measurements are recorded accurately. The role includes meeting sales and conversion targets, processing transactions accurately, recommending add-ons and services, scheduling future appointments, maintaining product knowledge, and supporting store standards and operations. Stylists participate in training, respond to coaching and feedback, support teammates, and carry out assigned processes and tasks. The work requires standing, walking, sitting, reaching, climbing stairs, and other physical activity; occasional lifting of up to 25 pounds is required.

Requirements

High school diploma or equivalent.
Ability to provide customer service to multiple customers and communicate clearly and concisely.
Ability to use computerized store systems, including appointment, customer, and point-of-sale systems.
Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
Ability to occasionally lift up to 25 pounds.
Ability to use a computer and electronic devices for extended periods and to see at close and far distances, including peripheral vision and depth perception.

Nice To Haves

One to two years of prior retail experience in an apparel, service, or specialty store environment.
Prior experience with a computerized point-of-sale system.

Responsibilities

Welcome customers with genuine, friendly enthusiasm in person and over the phone, adapting communication to their needs.
Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
Provide exceptional service to multiple customers and address customer concerns, escalating issues to leadership when appropriate.
Prepare for customer appointments by reviewing customer profiles and favorites and preparing fitting rooms.
Build customer relationships by asking questions and listening to understand expectations and needs.
Help customers identify gowns or dresses, striving to find the right option within the first three try-ons.
Review the Timeline Calendar, set future appointments, and follow up with customers.
Explain alterations and personalization services, promote these offerings, and partner with Alterations Specialists to schedule appointments.
Support the goal of 80% conversion of brides sold to Alterations appointments.
Ensure measurements are taken and entered correctly for dress orders and to minimize returns and exchanges.
Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to store management.
Maintain dress code standards and offer the David’s Bridal loyalty and partners program.
Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
Meet hourly sales productivity standards by using the 5-Step Selling Process.
Support cash-wrap processes and accurately complete transactions, recommend add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
Maintain knowledge of and follow procedures for special-order dresses.
Achieve a platform conversion of 65% or greater and add-on goals for headpieces (75%), foundations (10%), and shoes (20%).
Set return appointments for the full wedding party, including bridesmaids, the mother of the bride, and flower girls.
Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
Execute assigned new processes, behaviors, contests, and programs.
Perform assigned store tasks, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
Support the store team in achieving sales, service, and operational goals.
Accurately clock in and out for scheduled shifts, breaks, and meals, and follow loss-prevention and security policies.
Complete assigned training and development, celebrate team successes, share sales expertise and product knowledge, and apply coaching and feedback.
Complete all required myLearning courses within the first 90 days and remain current with the myLearning Curriculum.
Perform additional duties as needed.