Part Time Bridal Sales

David's Bridal • Pittsburgh, PA

23d • $12 - $17 • Onsite

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. Bridal Stylists deliver 5-Star Customer Service, work toward sales and productivity goals by following the company’s selling behaviors, and perform duties that support store presentation and operations. They serve as David’s Bridal brand ambassadors and demonstrate the company’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager.

The position involves welcoming and assisting customers in person and by phone, preparing for appointments, learning customers’ needs, recommending dresses, supporting alterations and personalization services, and using store systems and iPad tools. Stylists also process transactions, schedule follow-up appointments, maintain store standards, support sales and operational programs, complete required training, and collaborate with teammates.

The role is part-time. Physical duties include standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, crawling, and occasionally lifting up to 25 pounds. It also requires communicating with customers and using computers and electronic devices for extended periods.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and far distances, use peripheral vision and depth perception, and look at, read, and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with genuine enthusiasm in person and over the phone, communicate clearly, and adapt communication style to customers.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide a 5-Star Customer Service experience.
• Serve multiple customers, address concerns, and escalate or partner with leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build rapport, ask questions, listen to customer needs, and work to identify a suitable gown or dress within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations, personalization, and other services; coordinate appointments with Alterations Specialists and help the store pursue its alterations appointment conversion goal.
• Take and enter measurements as required for dress orders and to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to management.
• Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information.
• Meet hourly sales productivity standards by using the 5-Step Selling Process and consistently pursue platform conversion and add-on goals.
• Support cash-wrap behaviors and process transactions accurately, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow special-order dress procedures and set return appointments for the wedding party.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
• Carry out assigned processes, behaviors, contests, and programs, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses, remain current with the curriculum, share sales expertise and product knowledge, celebrate team members’ successes, and respond constructively to coaching.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Discount for identity theft protection
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED