Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. As a David’s Bridal brand ambassador, the Stylist delivers 5-Star Customer Service, works toward sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes customers, understands their needs, helps them find gowns and other products, and supports appointments, alterations, and future purchases. The role also involves using customer-management and point-of-sale systems, maintaining store standards, processing transactions, supporting store programs and operations, and participating in ongoing training and coaching. This is a part-time role.
Requirements
- High school diploma or equivalent.
- Complete required myLearning courses within the first 90 days and remain current with the myLearning curriculum.
- Ability to perform the physical demands of the position, including standing, walking, and sitting for extended periods; reaching; climbing stairs; stooping, kneeling, crouching, or crawling; communicating with and hearing customers; occasionally lifting up to 25 pounds; and using vision and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience using a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone with friendly enthusiasm, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Serve multiple customers while delivering 5-Star Customer Service, responding to concerns, and escalating issues when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build relationships with customers by asking questions and listening to understand their expectations and needs.
- Help customers find a suitable gown or dress, striving to identify the right option within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and coordinate appointments with Alterations Specialists.
- Take and enter measurements as required for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and work toward platform conversion and add-on goals.
- Support cash-wrap processes and accurately process transactions, promote add-ons and services, confirm customer contact information, review receipts and policies, and schedule future appointments.
- Maintain knowledge of special-order procedures and schedule return appointments for the wedding party.
- Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets.
- Carry out assigned processes, behaviors, contests, programs, signage and promotion setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately record shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned development training and myLearning courses, share expertise with fellow stylists, celebrate team members’ successes, and apply coaching and feedback.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
