Part Time Bridal Sales

David's Bridal • Brookfield, WI

23d • $12 - $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties that support store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The role reports to the Store Manager in partnership with the Sales Manager.

The position involves welcoming and assisting customers, learning their needs, helping them find dresses and related products, managing appointments and follow-up, promoting alterations and personalization services, and supporting sales transactions. Stylists also maintain store standards, complete assigned training, follow operational and loss-prevention policies, and work collaboratively with the store team. This is a part-time role.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and far distances, use peripheral vision and depth perception, and read and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience using a computerized POS system.

Responsibilities

• Welcome customers in person and by phone with friendly enthusiasm, adapting communication to their needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers, address concerns, and escalate issues to leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by listening to customers’ emotional and practical needs and identifying suitable gowns or dresses.
• Review the Timeline Calendar, arrange future appointments, and follow up with customers.
• Explain and promote alterations and personalization services, and coordinate appointments with Alterations Specialists.
• Take and enter measurements as required for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment.
• Maintain dress-code standards and offer the David’s Bridal loyalty and partners program.
• Respond promptly to customer questions and build customer satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and achieve platform conversion and add-on goals.
• Process transactions accurately and follow cash-wrap behaviors, including confirming customer information, reviewing receipts and policies, promoting add-ons and services, and scheduling future appointments.
• Follow procedures for special-order dresses and set return appointments for the complete wedding party.
• Complete training and build product knowledge and fashion trend expertise; work toward exceeding sales targets.
• Carry out assigned processes, contests, programs, promotions, sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses, share sales expertise and product knowledge, celebrate team members’ successes, and respond constructively to coaching and feedback.
• Perform additional duties as assigned.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED