Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers in person and by phone, manages customer flow and appointments using store systems and iPad tools, and prepares for appointments by reviewing customer profiles and setting up fitting rooms. The role includes identifying customer needs, recommending dresses, supporting alterations and personalization services, taking and entering measurements, scheduling follow-up appointments, and helping customers with the broader wedding party. Stylists also process transactions, promote add-ons and loyalty programs, maintain store standards, and contribute to sales, service, and operational goals. Stylists complete required training, build product and fashion knowledge, support teammates, and respond to coaching and feedback. The role is part-time. Physical duties include standing, walking, and sitting for extended periods; reaching; climbing stairs; stooping, kneeling, crouching, or crawling; speaking with and hearing customers; and occasionally lifting up to 25 pounds. The employee must also be able to use computers and electronic devices for extended periods and have the specified visual abilities.
Requirements
- High school diploma or equivalent.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with genuine enthusiasm in person and over the phone, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Provide exceptional service to multiple customers, address concerns, and partner with leadership when escalation is needed.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build customer relationships by asking questions, listening to expectations and needs, and recommending suitable gowns or dresses.
- Work to identify the customer’s preferred gown or dress within the first three try-ons.
- Review the Timeline Calendar, set and follow up on future appointments, and support appointments for the wedding party.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
- Meet personal dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards by using the 5-Step Selling Process.
- Support cash-wrap processes and accurately process transactions, promote add-ons and services, confirm contact details, review receipts and policies, and schedule future appointments.
- Follow procedures for special-order dresses.
- Work toward a platform conversion rate of at least 65% and add-on goals of 75% for headpieces, 10% for foundations, and 20% for shoes.
- Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training, develop product knowledge and fashion expertise, and work toward exceeding sales targets and Circle of Excellence membership.
- Carry out assigned processes, contests, programs, promotions, signage setup, merchandising and visual changes, markdowns, and inventory counts.
- Support the store team in achieving sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals.
- Follow loss-prevention and security policies and processes.
- Complete assigned training and myLearning courses within the first 90 days and keep current with the curriculum.
- Share sales expertise and product knowledge with fellow stylists, celebrate team successes, and respond constructively to coaching and feedback.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
