Part Time Bridal Sales

David's Bridal • Danbury, CT

23d • $18 - $24

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and supports store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager.

The position focuses on understanding customer needs, recommending gowns and related products and services, preparing for appointments, and guiding customers through the purchase and alteration process. Stylists use store systems and iPad tools to manage customer flow, appointments, orders, and transactions. They also maintain store standards, follow operational and loss-prevention procedures, complete training, and contribute to team sales and service goals.

Requirements

• High school diploma or equivalent degree.
• Ability to provide professional, empathetic service to customers and work with multiple customers at a time.
• Ability to communicate clearly, build customer relationships, and respond to customer questions.
• Ability to meet sales, conversion, productivity, and add-on goals.
• Ability to use store systems and electronic devices and to follow store procedures.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone, communicate clearly, and adapt service to their needs.
• Use appointment, customer, and point-of-sale systems, along with iPad tools, to manage customer flow and provide an informed experience.
• Provide attentive service to multiple customers, address concerns, and escalate issues to store leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build rapport by asking questions and listening to customers’ emotional and practical needs.
• Help customers identify a suitable gown or dress, striving to do so within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain alterations and personalization services, partner with Alterations Specialists, and help achieve the store goal of 80% conversion of brides sold to alterations appointments.
• Ensure required measurements are taken and entered for dress orders, helping minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards; report broken or damaged equipment to management.
• Meet dress-code standards and promote David’s Bridal’s loyalty and partners program.
• Respond promptly to customer questions and provide product and service information.
• Meet hourly sales productivity standards using the 5-Step Selling Process and consistently achieve at least 65% platform conversion.
• Support cash-wrap processes and complete transactions accurately, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and meet add-on goals for headpieces, foundations, and shoes.
• Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence.
• Carry out assigned processes, behaviors, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development training, including required myLearning courses within the first 90 days, and remain current with the curriculum.
• Celebrate team members’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED